Web Content Management Administrator

Charter Global; Reston (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Charter Global is seeking a CMS Administrator to streamline web content management, ensure accessibility and UX, and oversee digital communications across internal and external channels. The role focuses on design, deployment, development, testing, and QA of web sites and applications in a hybrid, Baltimore-based setting.

The ideal candidate has extensive experience in CMS administration, web analytics, information architecture, and site search capabilities, with preference for Liferay and

Qualifications

• 8+ years of web content management with progressive web project management.
• CMS administration experience is required.
• Content strategy is preferable; knowledge of site search and taxonomy is a plus.

Responsibilities

• Oversee web content management, digital channels, and applications to align with strategy.
• Lead change processes for internal and customer-facing webpages and ensure QA and accessibility.
• Provide leadership in web architecture, UI, databases, and usability testing; mentor junior staff.
• Publish and audit web content with test plans and business-analysis-driven improvements.

Skills

CMS Administration

Content Strategy

Web Analytics

User Experience

Information Architecture

Google Analytics

Tools

Liferay

Google Analytics

Job description

Purpose

This position assists with the management of web environment design, deployment, development and maintenance activities; perform testing and quality assurance of web sites and web applications. focuses on digital content development and management, look and feel, and the user experience; works closely with staff and management throughout the organization to ensure that project teams' web-based communications goals are clearly defined and met.

Job Title: CMS Administrator

Location: Baltimore, MD (Hybrid onsite)

Duration: 6-12 Months+

Purpose

This position assists with the management of web environment design, deployment, development and maintenance activities; perform testing and quality assurance of web sites and web applications. focuses on digital content development and management, look and feel, and the user experience; works closely with staff and management throughout the organization to ensure that project teams' web-based communications goals are clearly defined and met.

Essential Functions

• 25% Oversees digital communication channels, mini-sites, and applications to align with corporate communication strategy and technology roadmaps. Works with website developers and editorial content contributors to meet business needs and requirements, while also identifying new opportunities. Maintains and advances internet and intranet web content and integrated applications. Serves as Subject Matter Expert (SME) and coaches business units and function groups to create consistent, value-oriented messaging.
• 25% Lead the change processes for all sections of internal and/or customer-facing web pages. Perform constant quality assurance and proofreading checks to ensure all products are posted properly and with accuracy, including correct language, grammar, spelling and style and compliance with section 508.
• 25% Provides leadership and guidance to junior staff by overseeing the development of web site technical architecture, database design and user interface including programming requirements. Participates in various aspects of website design, content development, web analytics, testing, content management, and usability testing. Understands reviewing web analytics to ensure good web design and usability standards are met.
• 25% Maintains, edits, approves and publishes web content with periodic audits. Develops detailed test plans, execute system test cases and provide feedback. Develops and recommends solutions based on business analysis.

Required Experience:

8 years experience in web content management with progressively responsible web project management experience

CMS Administration Experience

Content Strategy is preferrable

• Site search capabilities, Knowledge Taxonomy, Google Analytics background/Web Analytics.
• User Experience
• Information Architecture
• Pref- Liferay Experience