Web Content & Accessibility Specialist (Hybrid)

University of Maryland Baltimore County; Arbutus (MD); Hybrid; USD 64,000 - 72,000; Full time

Benefits offered by this job

Life and disability insurance

Retirement plans

Wellness opportunities

More benefits

Job summary

University of Maryland Baltimore County (UMBC) is seeking a Web Specialist to maintain and improve UMBC.edu and campus partner sites. You will manage content updates, triage digital requests, and ensure accessibility compliance, working with a small remote team.

This role suits detail-oriented self-starters in a fast-paced content environment. The position emphasizes content operations and UX support, with hybrid telework optional and a requirement to be located in the United States, preferably

Qualifications

• Bachelor's degree preferably in communications, digital media, information systems, or a related field.
• 2 years of experience in web management, digital communications, or a related role.
• Demonstrated experience with WordPress or a comparable CMS for content management.
• Basic familiarity with HTML/CSS and responsive web concepts.
• Experience with accessibility tools and standards (WCAG).
• Strong writing and editing skills for the web.
• Excellent attention to detail and ability to manage multiple projects simultaneously.

Responsibilities

• Content Management and Digital Operations (75%).
• Serve as the primary point of contact for routine content updates to UMBC.edu, ensuring changes are timely, accessible, and aligned with institutional priorities.
• Provide Tier I triage for all digital team requests and help manage the team's weekly project board to ensure transparency, progress, and timely delivery.
• Plan and implement routine content updates, including support for admissions and marketing campaigns, special initiatives, and university-wide announcements.
• Receive design specifications, assets, and guidance from the Web Specialist/UX Designer for content implementation.
• Support web accessibility compliance using monitoring tools including Monsido and Silktide, flagging issues and coordinating remediation efforts across both design and content layers.
• Contribute to university-wide digital improvements including legacy site cleanup and archiving.
• Proactively monitor key indicators of web health by tracking stale pages, documenting publishing patterns, and identifying digital debt across campus sites.
• Coach UMBC content owners on improving clarity, hierarchy, and accessibility, helping them align local pages with the broader vision for UMBC.edu.
• Work independently and take ownership of tasks and subtasks while maintaining clear, proactive communication with the team.
• Provide feedback on design feasibility and maintainability from a content management perspective.
• Ensure designs are properly implemented and can be maintained by website authors over time.
• UX Support (25%).
• Assist with user research activities such as usability testing, surveys, and stakeholder interviews.
• Help gather and organize data from analytics dashboards to inform content decisions.
• Support the creation and maintenance of design documentation and content inventories.
• Participate in competitive and peer benchmarking efforts.

Skills

Web management

WordPress

HTML/CSS basics

WCAG accessibility

Writing/editing for web

Time management

Education

Bachelor's degree in communications/digital media or related field

Tools

WordPress

HTML/CSS

Job description

University of Maryland Baltimore County (UMBC) is seeking a Web Specialist to maintain and improve UMBC.edu and campus partner sites. You will manage content updates, triage digital requests, and ensure accessibility compliance, working with a small remote team.

This role suits detail-oriented self-starters in a fast-paced content environment. The position emphasizes content operations and UX support, with hybrid telework optional and a requirement to be located in the United States, preferably