Web Content & Accessibility Specialist

UMBC: Recent Jobs; Baltimore (MD); Hybrid; USD 64,000 - 72,000; Full time

Benefits offered by this job

Tuition remission

Generous Leave

Life and disability insurance

Retirement plans

Professional development opportunities

Wellness opportunities

Job summary

UMBC's University Communications and Marketing team is seeking a Web Specialist to maintain and improve one of higher education's most visited university websites. This hands-on role focuses on day-to-day content management, digital request triage, and accessibility compliance for UMBC.edu and campus partner sites.

You will work with a small, collaborative remote team, ensuring updates are timely, accessible, and aligned with institutional priorities.

Qualifications

• Bachelor's degree in communications, digital media, information systems, or a related field.
• 2 years of experience in web management, digital communications, or a related role
• Demonstrated experience with WordPress or a comparable CMS for content management
• Basic familiarity with HTML/CSS and responsive web concepts
• Experience with accessibility tools and standards (WCAG)
• Strong writing and editing skills for the web
• Excellent attention to detail and ability to manage multiple projects simultaneously
• Strong self-motivation, time management, and communication skills

Responsibilities

• Content Management and Digital Operations: serve as the primary point of contact for routine content updates to UMBC.edu, ensuring changes are timely, accessible, and aligned with institutional priorities
• Provide Tier I triage for all digital team requests and help manage the team's weekly project board to ensure transparency, progress, and timely delivery
• Plan and implement routine content updates, including support for admissions and marketing campaigns, special initiatives, and university-wide announcements
• Receive design specifications, assets, and guidance from the Web Specialist/UX Designer for content implementation
• Support web accessibility compliance using monitoring tools including Monsido and Silktide, flagging issues and coordinating remediation efforts
• Contribute to university-wide digital improvements including legacy site cleanup and archiving
• Proactively monitor key indicators of web health by tracking stale pages, documenting publishing patterns, and identifying digital debt across campus sites
• Coach UMBC content owners on improving clarity, hierarchy, and accessibility, helping them align local pages with the broader vision for UMBC.edu
• Work independently and take ownership of tasks and subtasks while maintaining clear, proactive communication with the team
• Provide feedback on design feasibility and maintainability from a content management perspective
• Ensure designs are properly implemented and can be maintained by website authors over time
• UX Support: assist with user research activities such as usability testing, surveys, and stakeholder interviews
• Help gather and organize data from analytics dashboards to inform content decisions
• Support the creation and maintenance of design documentation and content inventories
• Participate in competitive and peer benchmarking efforts

Skills

Effective writing

Time management

Communication skills

Independent worker

Education

Bachelor's degree in communications, digital media, information systems, or a related field

Tools

WordPress

HTML/CSS

WCAG accessibility tools

Monsido

Silktide

Job description

UMBC's University Communications and Marketing team is seeking a Web Specialist to maintain and improve one of higher education's most visited university websites. This hands-on role focuses on day-to-day content management, digital request triage, and accessibility compliance for UMBC.edu and campus partner sites.

You will work with a small, collaborative remote team, ensuring updates are timely, accessible, and aligned with institutional priorities.