Weatherization Intake & Client Support Specialist

Communityactionatwork; Lincoln (NE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-paid life insurance

Paid Time Off and holidays

401K with employer match

Education Assistance Program

Public Service Loan Forgiveness

Personal and professional development

Engaging work environment

Meaningful community impact

Job summary

Community Action Partnership of Lancaster and Saunders Counties is hiring a Weatherization Intake & Support Specialist in Lincoln, NE. The role handles initial and ongoing client contact, data entry, and documentation of eligibility and program activities.

You will coordinate with departments, promote the program to clients and contractors, and ensure compliance with confidentiality and safety policies. Starting wage is $19.02/hour with full benefits and a positive, collaborative team

Qualifications

• High School Diploma or GED required.
• Three to five years’ experience with and knowledge of the building trade preferred.
• Valid Nebraska Driver’s License and good driving record required.
• Must be able to read, write, and communicate English effectively.

Responsibilities

• Conduct pre-screening and intake process, review and calculate eligibility, and manage client communications including letters.
• Enter and maintain accurate information in tracking and billing systems.
• Schedule inspections, assist with audits, communicate with clients and property owners, and support staff with program logistics.
• Ensure all client files are complete and accurately documented including contractor records.
• Assist with program promotion and recruiting efforts for clients and contractors.
• Attend meetings and trainings and follow all agency policies including confidentiality and safety.

Skills

English proficiency

Independent worker

Communication with clients

Education

High School Diploma or GED

Tools

Computer

Printer

Telephone system

Job description

Community Action Partnership of Lancaster and Saunders Counties is hiring a Weatherization Intake & Support Specialist in Lincoln, NE. The role handles initial and ongoing client contact, data entry, and documentation of eligibility and program activities.

You will coordinate with departments, promote the program to clients and contractors, and ensure compliance with confidentiality and safety policies. Starting wage is $19.02/hour with full benefits and a positive, collaborative team