Weatherization & Housing Access Specialist

Capital Area Community Services, inc.; Lansing (MI); On-site; USD 22,000 - 31,000; Full time

Job summary

Capital Area Community Services, Inc. in Lansing is seeking a Housing Support Specialist under the Residential Programs Director.

The role focuses on guiding eligible clients through the Weatherization Assistance Program and, when available, related home repair programs, helping families achieve independence. You will qualify clients, collect income proofs, coordinate with landlords, maintain files, and connect clients with community resources.

Qualifications

• Minimum of three years experience in the delivery of direct and information/referral services to the low-income community.
• Knowledge normally acquired from specialized training such as that acquired in specialized classes, vocational, trade or business school with course work in human or social services.
• Advanced computer skills required.

Responsibilities

• Qualifies clients for participation in the Weatherization Program and, when needed, available home repair programs.
• Assists clients with the complexities related to their housing and energy needs.
• Assists clients in the selection of client education to complement the services offered by Weatherization and home repair programs.
• Maintains up-to-date client files, including assessment, direct and referral services, follow-up and other client contact.
• Works cooperatively with staff and clients to meet project objectives.
• Provides clients with community resource information and explanation of how to access services.
• Links clients with service providers and other resources designed to meet client needs and improve their quality of life.
• Serves as a role model to guide others along the self-sufficiency continuum.
• Works cooperatively as part of the Residential Programs Delivery Team on special projects, upon request.

Skills

Oral and written communication

Advanced computer skills

Confidentiality and discretion

Diversity sensitivity

De-escalation / calm under pressure

Education

Specialized training in human or social services

Job description

Capital Area Community Services, Inc. in Lansing is seeking a Housing Support Specialist under the Residential Programs Director.

The role focuses on guiding eligible clients through the Weatherization Assistance Program and, when available, related home repair programs, helping families achieve independence. You will qualify clients, collect income proofs, coordinate with landlords, maintain files, and connect clients with community resources.