Wealth Management Client Associate — Senior

RBC; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Total Rewards program

Flexible benefits

Career development

Supportive leadership

Job summary

RBC Wealth Management is seeking a Senior Client Associate/Registered Client Associate in Phoenix to serve financial advisors and clients. You will manage account questions, onboarding, and documentation while maintaining a client-first, compliant approach in a fast-paced, collaborative branch environment.

The role emphasizes building relationships, facilitating transfers and trades, and ensuring confidentiality, with opportunities for training and career progression within RBC Wealth Management.

Qualifications

• Bachelor’s degree or job-related experience
• Strong soft skills including verbal and written communication, people, organizational, and client service skills
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
• Series 7 and 66 licenses or the willingness to get licensed within 12 months
• Ability to adapt to a rapidly changing business and technology environment
• Current FINRA registrations
• Financial services experience

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and escalate issues.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.

Skills

Customer Service

Customer Service Management

Decision Making

Interpersonal Relationship Management

Investment Management

Investment Performance Measurement

Education

Bachelor’s degree or job-related experience

Series 7 and 66 licenses or willingness to get licensed within 12 months

Tools

FINRA registrations

Job description

RBC Wealth Management is seeking a Senior Client Associate/Registered Client Associate in Phoenix to serve financial advisors and clients. You will manage account questions, onboarding, and documentation while maintaining a client-first, compliant approach in a fast-paced, collaborative branch environment.

The role emphasizes building relationships, facilitating transfers and trades, and ensuring confidentiality, with opportunities for training and career progression within RBC Wealth Management.