WCL Operations Assistant (Student)

American University; Washington; On-site; USD 21,000 - 30,000; Part time

Job summary

American University is seeking an Operations Assistant at the Washington College of Law to support conference and event services. This part-time role requires a current AU student, strong customer service, and the ability to work 20 hours per week.

Responsibilities include event setup, space utilization, and providing guest assistance during events; duties occur during varied hours including days and evenings. A pre-employment background check may be required.

Qualifications

• Must be a driven student with strong interpersonal, communication and customer service skills.
• Must work independently and as part of a team with accuracy and efficiency.
• Must be detail-oriented to perform tasks precisely.
• Must lift items up to 25–75 lbs.
• Must report to AU WCL for scheduled shifts and trainings.
• Represent AU and WCL with a pleasant disposition and responsiveness.
• GPA 2.0+ required; background check may be required.
• Flexibility to work 5–20 hours weekly, days/nights/weekends (6:00–23:30).

Responsibilities

• Complete event set ups at WCL according to diagrams and EMS.
• Understand meeting space capabilities and best usage.
• Provide high level customer service to guests and attendees.
• Report problems to the Director of Conference & Event Services.
• Assist with other CES event tasks as necessary.

Skills

Interpersonal

Communication

Customer service

Teamwork

Detail-oriented

Flexibility

Education

Current AU student

Good academic standing (GPA 2.0+)

Job description

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions.

FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions.

For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees:

American University current employees, including those employed in student positions, must apply through their employee Workday account.

If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings.

Applying outside of your employee Workday account may cause delays in a hire process.

Department: Washington College of Law

Time Type: Part time

FLSA Status: Non-Exempt

Job Description

Summary:

The Operations Assistant(s) (OA) will report directly to the Director of Conference & Event Services at AU Washington College of Law (WCL).

OAs are responsible for completing event set ups at the Washington College of Law campus as well general event support. Operations Assistants will support Washington College of Law Conference & Event Services operations before, during, and after weekday business hours.

Essential Functions:

• Completing all event related set ups at WCL according to the provided set up diagram and EMS worksheet.
• Understand operational capabilities and best usage of the meeting space.
• Provide a high level of customer service to all guests and event attendees when working an event.
• Report any problems or concerns with the event or any resources to the WCL Director of Conference & Event Services.
• Assist with other CES event related tasks as necessary.

Position Type/Expected Hours of Work:

Part-time.

20 hours per week.

Salary Range: $18.40 per hour.

Required Education and Experience:

• Must be a driven student who demonstrates strong interpersonal, communication and customer service skills.
• Must be able to work both independently and as part of a team environment to perform all necessary job responsibilities with accuracy and efficiency with minimal direct supervision.
• Must be detail-oriented to perform job functions with accuracy and precision.
• Must be able and willing to lift items up to 25 - 75lbs.
• Must be able to report to AU Washington College of Law for all scheduled shifts and trainings.
• Ability to represent AU and WCL by means of a pleasant and helpful disposition, a positive attitude, and quick response.
• Successful candidates must be in good academic standing with a cumulative GPA of 2.0 or higher.
• This position is contingent upon the successful completion of a pre-employment background check.
• Flexibility to work during the day, nights, and weekends for 5 - 20 hours per week between 6:00 am - 11:30 pm.

Additional Eligibility Qualifications:

• The number of scheduled work hours will vary each week based upon the event scheduled on campus.
• Must be able to provide at least 20 hours of availability each week.
• Must be able to attend all position related trainings and meetings.
• Must be willing to complete other event related tasks as directed by full time Conference & Event Services staff.
• Be able to start working on Monday August 31st, 2026.

Other Details

This position is available only to enrolled American University students.

Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

American University is an E-Verify employer.

Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account.

If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [e-mail].

Equal Opportunity Statement

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

About the University

American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.