WCL Operations Assistant (Student)

The Chronicle Of Higher Education, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 26,000; Part time

Job summary

American University Washington College of Law is seeking an Operations Assistant to support Conference & Event Services. This on-campus, part-time role reports to the Director and requires 20 hours per week, with shifts between 6:00 am and 11:30 pm.

Responsibilities include event setup, space management, and providing high-level customer service during events. Applicants must be enrolled as AU students, maintain at least a 2.0 GPA, and be able to lift 25–75 lbs.

Qualifications

• Must be a driven student with a cumulative GPA of 2.0 or higher.
• Strong interpersonal, communication and customer service skills.
• Able to work independently and as part of a team with accuracy and efficiency.
• Detail-oriented with accuracy and precision.
• Able to lift items up to 25–75 lbs.
• Report to AU Washington College of Law for scheduled shifts and trainings.
• Flexibility to work 5–20 hours per week between 6:00 am–11:30 pm.
• Pre-employment background check required.

Responsibilities

• Complete event setups at WCL according to the setup diagram and EMS worksheet.
• Understand operational capabilities and best use of the meeting space.
• Provide high level customer service to guests and event attendees.
• Report problems or concerns with events or resources to the Director.
• Assist with other CES event related tasks as necessary.

Skills

Interpersonal skills

Communication

Customer service

Teamwork

Detail orientation

Education

GPA 2.0+

Job description

Work Where You Learn: Build Experience, Grow Skills, andContribute to Your University Community.

This position isavailable only to enrolled American University students.

Most student positions at American University are eligible touse Federal Work Study (FWS) awards, with a few exceptions.

FWSfunds cannot be applied to janitorial, construction, partisan orsectarian positions. For information or questions regarding FWSfunds, please contact American University's Office of FinancialAid.

Important guidance for current American University employees:

American University current employees, including those employed instudent positions, must apply through their employee Workdayaccount. If you are a current employee at American University,please log into your employee Workday account and select the Find Jobs report which will take you to our internal careerlistings. Applying outside of your employee Workday account maycause delays in a hire process.

Department:

Washington College of Law

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary: The Operations Assistant(s) (OA) will report directly to theDirector of Conference & Event Services at AU WashingtonCollege of Law (WCL). OAs are responsible for completing event setups at the Washington College of Law campus as well general eventsupport. Operations Assistants will support Washington College ofLaw Conference & Event Services operations before, during, andafter weekday business hours.

Essential Functions:

• Completing all event related set ups at WCL according to theprovided set up diagram and EMS worksheet.
• Understand operational capabilities and best usage of themeeting space.
• Provide a high level of customer service to all guests andevent attendees when working an event.
• Report any problems or concerns with the event or any resourcesto the WCL Director of Conference & Event Services.
• Assist with other CES event related tasks as necessary.

Position Type/Expected Hours of Work:

• Part-time.
• 20 hours per week.

Salary Range:

• $18.40 per hour.

Required Education and Experience:

• Must be a driven student who demonstrates strong interpersonal,communication and customer service skills.
• Must be able to work both independently and as part of a teamenvironment to perform all necessary job responsibilities withaccuracy and efficiency with minimal direct supervision.
• Must be detail-oriented to perform job functions with accuracyand precision.
• Must be able and willing to lift items up to 25 - 75lbs.
• Must be able to report to AU Washington College of Law for allscheduled shifts and trainings.
• Ability to represent AU and WCL by means of a pleasant andhelpful disposition, a positive attitude, and quick response.
• Successful candidates must be in good academic standing with acumulative GPA of 2.0 or higher.
• This position is contingent upon the successful completion of apre-employment background check.
• Flexibility to work during the day, nights, and weekends for 5- 20 hours per week between 6:00 am - 11:30 pm.

Additional Eligibility Qualifications:

• The number of scheduled work hours will vary each week basedupon the event scheduled on campus.
• Must be able to provide at least 20 hours of availability eachweek.
• Must be able to attend all position related trainings andmeetings.
• Must be willing to complete other event related tasks asdirected by full time Conference & Event Services staff.
• Be able to start working on Monday August 31st, 2026.

Other Details

• This position is available only to enrolled AmericanUniversity students.
• Please note this job announcement is not designed to cover orcontain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any timewith or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/ for additional information about American University employment andbenefits.

Current American University Employees

American University current employees (including those employed instudent positions) must apply through their employee Workdayaccount. If you are a current employee at American University,please log into Workday and select the Find Jobs report which willtake you to our internal career listings.

Contact Us

For more information or assistance with the American Universitycareers site, email [e-mail].

American University is an equal opportunity, affirmative actioninstitution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personalappearance, gender identity and expression, familyresponsibilities, political affiliation, source of income, veteranstatus, an individual's genetic information or any other basesunder federal or local laws (collectively "Protected Bases") in itsprograms and activities.