Wayfinding & Guest Services — Basketball Tournament (Phoenix)

Waterfall Technology Consulting Partners; Phoenix (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

Waterfall Technology Consulting Partners is seeking qualified Wayfinding Staff for a major basketball tournament in Phoenix, AZ. You will guide attendees, answer questions, and assist with accessible routes and seating during assigned shifts in February 2027.

Candidates should reside within commuting distance to downtown Phoenix, have reliable transportation, and be flexible for setup, event days, and teardown. Prior event operations experience is preferred but not required.

Qualifications

• Local availability in the Phoenix metropolitan area.
• Reliable transportation and punctuality.
• Schedule flexibility for event setup, event days, and teardown.
• Clear, professional communication with attendees and staff.
• Friendly, helpful, professional customer service attitude.
• Physical stamina to stand and walk for extended periods.
• Teamwork and adaptability to changing event needs.
• Strict adherence to safety policies and procedures.
• Professional appearance and proper identification requirements.
• Legal work authorization in the United States and successful background check.

Responsibilities

• Direct attendees to entrances, seating sections, restrooms, concessions, and exits.
• Answer questions about venue locations and event schedules.
• Assist guests with accessible routes and designated seating areas.
• Help keep walkways and queues moving smoothly.
• Provide directions between parking areas, transportation points, and the venue.
• Communicate congestion or attendee concerns to event supervisors.

Skills

Communication

Customer service

Teamwork

Safety awareness

Professional appearance

Dependability

Reliability

Stamina

Job description

Waterfall Technology Consulting Partners is seeking qualified Wayfinding Staff for a major basketball tournament in Phoenix, AZ. You will guide attendees, answer questions, and assist with accessible routes and seating during assigned shifts in February 2027.

Candidates should reside within commuting distance to downtown Phoenix, have reliable transportation, and be flexible for setup, event days, and teardown. Prior event operations experience is preferred but not required.