Wayfinding Staff - Basketball Tournament - Phoenix, Arizona

Waterfall Technology Consulting Partners; Phoenix (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

Waterfall Technology Consulting Partners is seeking qualified Wayfinding Staff for a major basketball tournament in Phoenix, AZ. You will guide attendees, answer questions, and assist with accessible routes and seating during assigned shifts in February 2027.

Candidates should reside within commuting distance to downtown Phoenix, have reliable transportation, and be flexible for setup, event days, and teardown. Prior event operations experience is preferred but not required.

Qualifications

• Local availability in the Phoenix metropolitan area.
• Reliable transportation and punctuality.
• Schedule flexibility for event setup, event days, and teardown.
• Clear, professional communication with attendees and staff.
• Friendly, helpful, professional customer service attitude.
• Physical stamina to stand and walk for extended periods.
• Teamwork and adaptability to changing event needs.
• Strict adherence to safety policies and procedures.
• Professional appearance and proper identification requirements.
• Legal work authorization in the United States and successful background check.

Responsibilities

• Direct attendees to entrances, seating sections, restrooms, concessions, and exits.
• Answer questions about venue locations and event schedules.
• Assist guests with accessible routes and designated seating areas.
• Help keep walkways and queues moving smoothly.
• Provide directions between parking areas, transportation points, and the venue.
• Communicate congestion or attendee concerns to event supervisors.

Skills

Communication

Customer service

Teamwork

Safety awareness

Professional appearance

Dependability

Reliability

Stamina

Job description

Wayfinding Staff - Basketball Tournament - Phoenix, Arizona

Job Openings Wayfinding Staff - Basketball Tournament - Phoenix, Arizona

About the job Wayfinding Staff - Basketball Tournament - Phoenix, Arizona

We're building a roster of qualified Wayfinding Staff to support a major basketball tournament in Phoenix, Arizona, in February 2027! If you're a dependable andorganized team player with strong communication skills and a passion for event operations, we want to hear from you. Join our team and help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners.

YOU MUST RESIDE WITHIN A COMMUNABLE DISTANCE TO DOWNTOWN PHOENIX, ARIZONA

This is a short-term employment opportunity to support the event. Must be available for assigned shifts during the week of February 19–21, 2027, with potential additional hours for pre-event setup and post-event teardown. Must have reliable transportation.

WHAT ARE SOME OF THE RESPONSIBILITIES?

• Direct attendees to entrances, seating sections, restrooms, concessions, and exits
• Answer questions about venue locations and event schedules
• Assist guests with accessible routes and designated seating areas
• Help keep walkways and queues moving smoothly
• Provide directions between parking areas, transportation points, and the venue
• Communicate congestion or attendee concerns to event supervisors

WHAT IS REQUIRED TO WORK FOR THIS ROLE?

• Local Availability: Must reside in the Phoenix metropolitan area or within a reasonable commuting distance
• Reliable Transportation: Must have dependable transportation and arrive on time for assigned shifts
• Schedule Flexibility: Must be available for event setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned
• Communication Skills: Must communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff
• Customer Service: Must demonstrate a friendly, helpful, professional attitude when assisting guests
• Physical Stamina: Must be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position
• Teamwork: Must follow instructions, work collaboratively, and adapt to changing event needs
• Safety Awareness: Must follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions
• Professional Appearance: Must comply with the event's dress code, uniform, and identification requirements
• Dependability: Must complete assigned duties, attend required briefings, and notify supervisors promptly of any scheduling issues
• Work Authorization: Must be legally authorized to work in the United States and complete required employment documentation
• Background Screening: Must successfully complete a background check

PREFERRED: Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required

Third-party applicants will not be considered.