Guest Experience Lead — Phoenix Event

Waterfall Technology Consulting Partners LLC; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Waterfall Technology Consulting Partners LLC is seeking qualified Guest Services Staff to support a major basketball tournament in downtown Phoenix, Arizona, in February 2027. Join a customer-focused team delivering a seamless, professional experience for attendees, staff, and partners.

Candidates reside within commutable distance to Downtown Phoenix, are available Feb 19–21, 2027 with potential extra hours for setup and teardown, and possess reliable transportation.

Qualifications

• Must be dependable and organized with strong communication.
• Must reside within commutable distance to downtown Phoenix.
• Available for Feb 19–21, 2027 with potential pre/post-event hours.
• Reliable transportation required to and from events.

Responsibilities

• Welcome guests and provide tournament information.
• Direct attendees to seating sections, entrances, restrooms, and designated areas.
• Assist with guest flow, lines, and entry procedures.
• Respond professionally to questions and elevate safety concerns.
• Support accessibility needs and coordinate with event operations staff.

Skills

Dependable

Organized

Communication

Team player

Event operations

Job description

Waterfall Technology Consulting Partners LLC is seeking qualified Guest Services Staff to support a major basketball tournament in downtown Phoenix, Arizona, in February 2027. Join a customer-focused team delivering a seamless, professional experience for attendees, staff, and partners.

Candidates reside within commutable distance to Downtown Phoenix, are available Feb 19–21, 2027 with potential extra hours for setup and teardown, and possess reliable transportation.