Phoenix Event Operations Supervisor

Waterfall Technology Consulting Partners

Phoenix (AZ)

On-site

USD 25,000 - 39,000

Part time

14 days+

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Job summary

Waterfall Technology Consulting Partners is seeking qualified Event Supervisors to support a major basketball tournament in Phoenix, Arizona, in February 2027. You will lead and coordinate staff, manage guest services and crowd flow, and ensure smooth operations across venues.

Candidates must reside within commuting distance of Downtown Phoenix, have reliable transportation, and be flexible for evenings and weekends.

Qualifications

Local availability in Phoenix metro area.
Must have reliable transportation.
Flexible schedule including evenings and weekends.
Must be legally eligible to work in the United States and pass a background check.

Responsibilities

Supervise and coordinate event staff to ensure assigned duties are completed efficiently.
Assign work areas, communicate shift expectations, and monitor staff performance.
Oversee event operations, including guest services, wayfinding, crowd management, registration, and venue support, as assigned.
Ensure staff follow event procedures, safety guidelines, and venue policies.
Serve as a point of contact for staff questions, operational concerns, and issue escalation.
Monitor attendee flow and identify potential bottlenecks or service disruptions.
Communicate updates, incidents, and staffing needs to event management.
Assist with pre-event setup, staff briefings, and post-event breakdown as needed.
Maintain professional customer service and help resolve attendee concerns.
Complete required reports and provide shift updates to event leadership.