Wave Planning Assistant

QVC, Inc.; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Parental leave

Volunteer hours

Employee discounts

Tuition reimbursement

Job summary

QVC Group, Inc. is seeking a Wave Planning Assistant to coordinate outbound order waves and support daily fulfillment operations at our Piney Flats, TN facility.

You will report to the Outbound Area Manager and collaborate with picking, staging, automation, and packing teams to keep orders moving, optimize labor use, and respond quickly to shifting priorities in a fast-paced environment.

This onsite role offers competitive compensation and benefits starting day one.

Qualifications

• 1+ years in warehouse, distribution, or fulfillment.
• Working knowledge of WMS and basic spreadsheet tools.

Responsibilities

• Release and manage outbound order waves across picking, staging, automation, and packing.
• Monitor wave progress and communicate updates to teams.
• Adjust wave parameters based on labor, inventory, and needs.
• Troubleshoot workflow issues to keep orders moving.
• Support cross-functional partners to ensure correct order processing.

Skills

Warehouse experience

WMS knowledge

Spreadsheet skills

Problem solving

Tools

Reporting tools

Job description

Working at QVC Group

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Wave Planning Assistant supports HSN and contributes by coordinating outbound order waves to keep our fulfillment operations running smoothly. You will report to the Outbound Area Manager.

Where You'll Work

This is an onsite position based at our Piney Flats, TN facility. You'll be part of the daily operations that keep our fulfillment network moving. We do not offer relocation assistance for this role.

Schedule

Schedule: Wednesday - Saturday 12:30am - 11:00am

What You'll Do

• Release and manage outbound order waves to support daily production goals across picking, staging, automation, and packing areas.
• Monitor wave progress and communicate status updates, aged tasks, and priorities to operational teams.
• Adjust wave parameters based on labor availability, inventory, and our needs to maintain workflow efficiency.
• Troubleshoot workflow issues and resolve problems to keep orders moving.
• Support cross‑functional partners to ensure accurate processing of customer orders.

What You'll Bring

• 1+ years of experience in a warehouse, distribution, or fulfillment environment.
• Working knowledge of WMS systems and basic computer applications (spreadsheets (can perform complex functions) (can maintain complex spreadsheets), reporting tools).
• Problem‑solving skills, in a fast‑paced environment.

Benefits

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Join Our Team!

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screena doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!