Waterworks Inside Sales Specialist

T E C Industrial Inc; Greensboro (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

STAline Waterworks is seeking an Inside Sales Representative in Greensboro, NC to deliver exceptional customer service, generate accurate quotes, and support customers with product knowledge and recommendations.

The role requires experience in inside sales, strong communication and negotiation skills, and a detail-oriented mindset. Waterworks product knowledge is strongly preferred; candidates will collaborate with Outside Sales and Branch Operations to meet customer needs.

Qualifications

• Associate's Degree or equivalent from a two year college or technical school.
• Extensive knowledge about waterworks products strongly preferred.
• Ability to work cooperatively with others on multiple projects simultaneously.
• Strong communication and negotiation skills.
• Meticulous focus on details and accuracy.
• A positive attitude and strong work ethic.

Responsibilities

• Promote and sell products and services to existing and prospective customers.
• Provide product pricing and availability over the phone, in person, or through various electronic technologies.
• Provide suggestions and options to customers while using detailed knowledge of products and their intended application.
• Generate quotes for customers based on knowledge of customer, market, and margin direction provided by management.
• Follow-up on open quotes and leads using customer relationship management software and tools.
• Solicit new business from existing customers and prospects.
• Expedite customer orders and perform all customer service duties.
• Contact suppliers for product information and work closely with them to support customer needs.
• Partner with and support the Outside Sales and Branch Operations teams as needed.

Skills

Communication skills

Negotiation skills

Attention to detail

Team collaboration

Education

Associate’s Degree or equivalent

Job description

STAline Waterworks is seeking an Inside Sales Representative in Greensboro, NC to deliver exceptional customer service, generate accurate quotes, and support customers with product knowledge and recommendations.

The role requires experience in inside sales, strong communication and negotiation skills, and a detail-oriented mindset. Waterworks product knowledge is strongly preferred; candidates will collaborate with Outside Sales and Branch Operations to meet customer needs.