Inside Sales Representative

Wichita Winwater; Wichita (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Wichita Winwater is seeking an Inside Sales Representative to support contractors and municipal customers from its Wichita, KS location. The role emphasizes prompt responses to inquiries, preparing quotes, processing orders, and following up on open opportunities to drive account growth.

Responsibilities include managing inbound and outbound calls, identifying customer needs, recommending products, and coordinating with warehouse and delivery teams to ensure accurate fulfillment.

Qualifications

• Inside Sales skills with focus on building and maintaining customer relationships.
• Waterworks experience is helpful.
• Customer service and customer satisfaction skills.
• Lead generation and account management skills.
• Effective communication and interpersonal skills for teamwork.
• Basic computer proficiency including CRM or order entry systems.

Responsibilities

• Handle inbound and outbound calls to customers.
• Respond to inquiries and prepare quotes.
• Process orders and track status with warehouse/delivery teams.
• Follow up on open opportunities and support account growth.
• Maintain customer records and monitor pricing/availability.
• Collaborate with the sales team to support projects.

Skills

Inside sales

Customer relationships

Lead generation

Account management

Communication

CRM systems

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Sales training (plus)

Tools

CRM software

Order entry systems

Job description

Company Description

Wichita Winwater is a local waterworks supplier serving contractors and municipalities that value a dependable partner with a “get it done right” mindset. The company combines local decision-making and accountability with the scale and resources of a nationwide distribution network. Team members work closely with customers to understand project requirements and provide timely, accurate solutions. Wichita Winwater emphasizes strong relationships, reliable service, and high-quality products to support infrastructure and construction projects.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Wichita, KS. This position focuses on supporting contractors and municipal customers through prompt responses to inquiries, preparing quotes, processing orders, and following up on open opportunities. Day-to-day responsibilities include managing inbound and outbound calls, identifying customer needs, recommending appropriate products, and coordinating with warehouse and delivery teams to ensure accurate and timely fulfillment. The role also involves maintaining customer records, monitoring pricing and availability, and collaborating with the sales team to support ongoing projects and account growth.

Qualifications

• Candidates should possess strong Inside Sales skills with a focus on building and maintaining customer relationships.
• Waterworks experience is helpful.
• Candidates should possess Customer Service and Customer Satisfaction skills to respond to inquiries, resolve issues, and provide a positive experience.
• Candidates should possess Lead Generation and Account Management skills to identify new opportunities and support existing customers.
• Candidates should possess effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Candidates should possess basic computer proficiency, including use of CRM or order entry systems, and strong attention to detail.
• Prior experience in distribution, construction, utilities, or related industries is beneficial, along with a high school diploma or equivalent; additional education or sales training is a plus.