Assistant General Manager

Lucky Strike Entertainment; Greensboro (NC); In loco; USD 90.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision plans

401(K) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Discounts and perks

Descrizione del lavoro

Lucky Strike Entertainment is seeking a Park Manager to support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.

You will supervise and coach teams across aquatics, attractions, F&B, admissions, retail, and facilities, while driving sales, managing budgets, and ensuring compliance. Weekend/evening availability and travel to other locations may be required.

Competenze

• 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments.
• Experience supervising teams in fast-paced, high-volume operations.
• Knowledge of safety standards, guest service, and basic operations.

Mansioni

• Support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.
• Lead and coach supervisors and frontline teams for safe, efficient park operations.
• Drive staff development through hiring, scheduling, and training.
• Oversee budgets, inventory, labor, and expenses while maintaining cleanliness and safety standards.
• Respond to emergencies, document incidents, and ensure health, safety, aquatics, and food service compliance.

Conoscenze

Leadership

Communication

Problem-solving

Safety standards

Guest service

Descrizione del lavoro

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

Who We Are

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us - we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

What You’ll Do

Support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.

• Support daily operations across aquatics, attractions, F&B, admissions, retail, and facilities
• Lead and coach supervisors and frontline teams for safe, efficient park operations
• Lead and coach aquatics leadership so lifeguard training, performance, and safety programs meet standards
• Help with hiring, scheduling, and employee development
• Drive sales through promotions, upselling, and park events
• Monitor budgets, inventory, labor, and expenses
• Walk the park to check cleanliness, safety, and equipment
• Support emergency response, incident documentation, and health, safety, aquatics, and food service compliance
• Resolve escalated guest needs
• Act as park leader when the GM is away

What You’ll Get

• Medical, Dental, Vision plans
• Wellness resources
• 401(K) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks: Bowling, Boomer’s, and Waterpark discounts, retail discounts, event discounts, and more

What You’ll Bring

• 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments
• Experience supervising teams in fast-paced, high-volume operations
• Strong communication, leadership, and problem-solving skillsKnowledge of safety standards, guest service, and basic operations
• Preferred or required upon hire: Certified Pool Operator (CPO), CPR/AED/First Aid, ServSafe/TIPS, cross-training on all park positions, and lifeguard program experience (Jeff Ellis & Associates or similar)

Work Environment & Physical Requirements

• Indoor/outdoor work in varying weather conditions
• Ability to stand, walk, bend, lift, and perform physical tasks for extended periods
• Required weekend, evening, and holiday availability
• Willingness to travel to other company locations to launch operations
• This position may be asked to support multiple locations within the Waterpark district of Lucky Strike Entertainment

Pay & Benefits

The pay range for this position is $90,000 - $100,000 per year, depending on qualifications.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits