WaterPark Guest Light Up the Park Supervisor

Gre1040Grer; McGaheysville (VA); Vor Ort; USD 18.000 - 26.000; Teilzeit

Zusammenfassung

Massanutten Resort is seeking a seasonal Light Up the Park Supervisor to greet guests, assist with check-in and admission, and support light show operations.

Responsibilities include opening/closing duties, supervising attendants, handling cash through Siriusware POS, and addressing guest questions and concerns with excellent service.

Qualifikationen

• Must be at least 16 years old.
• Excellent customer service skills.
• Ability to multi-task and communicate effectively with guests of all ages.

Aufgaben

• Supervise Attendant staff in providing customer service at Light Up the Park.
• Complete opening and closing duties for daily operations.
• Supervise admission processing through Siriusware POS and reconcile cash drawer.
• Handle guest concerns and light show issues as they arise.

Kenntnisse

16+ years old

customer service

multi-tasking

effective communication

Tools

Siriusware POS

Jobbeschreibung

Massanutten Resort

Job Summary

WaterPark Guest Services Light Up the Park Supervisors are the first friendly faces guests see when they enter the seasonal light show. They are responsible for assisting guests with check-in process and providing the correct admission. Must also provide excellent customer service while assisting with light show operations, answering questions, and providing information about Light Up the Park! Knowledge of and adherence to Massanutten WaterPark’s company core values and mission statement are vitals keys to success in this position. Supervisor will handle any guest concerns or light show issues that may arise. Will also be responsible for aiding the needs and requests of all guests and ensure guest needs are met in a timely and efficient manner. Supervisor will be responsible for overseeing daily opening and closing duties of Light Up the Park with support from the WaterPark Manager on Duty, including preparation of daily financial deposit and reports. Must conduct self in a professional, friendly, and attentive manner during all guest encounters. Prior experience in working with the public is preferred and excellent communication skills are a must.

Required

• Must be at least 16
• Excellent customer service skills
• Ability to multi-task
• Ability to communicate effectively with guests of all ages

Preferred

• Customer service experience

Job-Type: Seasonal

Typical Schedule

Days:

• -
• Varies, including weekends, holidays required as needed

Hours:

• -
• Varies, including evenings

Compensation

• Pay: $16.00/Hour

Core Responsibilities

• Supervise Attendant staff in providing customer service and an experience at “Light Up the Park!”
• Complete opening and closing duties for Light Up the Park daily operations!
• Supervise admission processing through Siriusware POS and reconciliation of cash drawer
• Other duties as assigned by supervisor/management

Applications accepted until 2:00 PM on Monday, November 9. For more information, contact José Antonio Martínez at [phone removed].