WaterPark Guest Light Up the Park Supervisor

Massanutten Resort; Hopkins Spring (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

Massanutten Resort is seeking a WaterPark Guest Supervisor for the Light Up the Park seasonal program. You will assist guests with check-in, ensure correct admission, and help operate the light show while delivering friendly service.

This part-time role requires you to be at least 16, be available in the evenings and on weekends, and to manage opening and closing duties, cash handling, and daily reports with support from the WaterPark Manager on Duty.

Qualifications

• Must be at least 16 years old.
• Ability to multi-task.
• Ability to communicate effectively with guests of all ages.

Responsibilities

• Oversee Attendant staff delivering guest services for Light Up the Park.
• Complete opening and closing duties for daily operations.
• Oversee admission processing through Siriusware POS and cash drawer reconciliation.
• Perform other duties as assigned by supervisor/management.

Skills

Customer service

Effective communication

Tools

Siriusware POS

Job description

WaterPark Guest Light Up the Park Supervisor

Job Category: Supervisor-FL

Requisition Number: WATER004119

• Posted : October 22, 2026
• Part-Time
• Rate : $16 USD per hour

Locations

Showing 1 location

Massanutten Resort
McGaheysville, VA 22840, USA

Description

Job Summary

WaterPark Guest Services Light Up the Park Supervisors are the first friendly faces guests see when they enter the seasonal light show. They are responsible for assisting guests with check-in process and providing the correct admission. Must also provide excellent customer service while assisting with light show operations, answering questions, and providing information about Light Up the Park! Knowledge of and adherence to Massanutten WaterPark’s company core values and mission statement are vitals keys to success in this position. Supervisor will handle any guest concerns or light show issues that may arise. Will also be responsible for aiding the needs and requests of all guests and ensure guest needs are met in a timely and efficient manner. Supervisor will be responsible for overseeing daily opening and closing duties of Light Up the Park with support from the WaterPark Manager on Duty, including preparation of daily financial deposit and reports. Must conduct self in a professional, friendly, and attentive manner during all guest encounters. Prior experience in working with the public is preferred and excellent communication skills are a must.

Required

• Must be at least 16
• Ability to multi-task
• Ability to communicate effectively with guests of all ages

Preferred

Job-Type: Seasonal

Typical Schedule

Days:

• Varies, including weekends, holidays required as needed

Hours:

• Vary, including evenings

Compensation

• Pay: $16.00/Hour

Core Responsibilities

• Supervise Attendant staff in providing customer service and an experience at “Light Up the Park!”
• Complete opening and closing duties for Light Up the Park daily operations!
• Supervise admission processing through Siriusware POS and reconciliation of cash drawer
• Other duties as assigned by supervisor/management

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.