Waterpark Front Desk & Guest Experience

Chula-Vista-Resort; Wisconsin Dells (WI); On-site; USD 17,000 - 23,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells is seeking staff for the waterpark to greet guests, register arrivals, and address inquiries. You will collect payments, track guest comments, and coordinate with housekeeping or maintenance when issues arise, ensuring smooth service and safety.

Ideal candidates have a HS diploma, strong communication, and the ability to work with a team in a fast-paced environment. Training emphasizes guest relations, cash handling, and adherence to sanitation standards.

Qualifications

• Knowledge of waterpark operations and guest relations.
• Ability to think creatively and solve problems.
• Clear objective setting and strong communication.
• Working knowledge of standard computing functions.

Responsibilities

• Greet and register guests to the waterpark.
• Record guest comments or issues and refer to managers as necessary.
• Collect payments for goods and services.
• Maintain the operational effectiveness of the aquatic department.
• Maintain compliance with codes, cleanliness and sanitation standards.

Skills

Guest relations

Cash handling

Communication

Teamwork

Problem solving

Education

High School Diploma

Tools

Computing basics

Job description

Chula Vista Resort in Wisconsin Dells is seeking staff for the waterpark to greet guests, register arrivals, and address inquiries. You will collect payments, track guest comments, and coordinate with housekeeping or maintenance when issues arise, ensuring smooth service and safety.

Ideal candidates have a HS diploma, strong communication, and the ability to work with a team in a fast-paced environment. Training emphasizes guest relations, cash handling, and adherence to sanitation standards.