Water Park Front Desk: Guest Experience & Payments

City of Chula Vista; Wisconsin Dells (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells seeks friendly, customer-focused staff to greet guests, register them for the waterpark, and assist with inquiries about the park and surrounding area.

Role requires energetic personality, strong interpersonal skills, and reliable computer proficiency. Responsibilities include coordinating with housekeeping/maintenance, processing payments, and upholding sanitation and confidentiality standards while delivering excellent service.

Qualifications

• Must enjoy working with guests and contribute positively to the water park experience.
• Energetic personality with strong interpersonal communication and computer skills.
• Dependable, professional, detail oriented team player with 6+ months of customer service experience.

Responsibilities

• Greet and register guests to the waterpark.
• Coordinate with housekeeping or maintenance for guest issues.
• Answer inquiries about the waterpark, resort, and area.
• Record guest comments or issues and refer to managers as needed.
• Handle payments for goods and services.
• Maintain operational effectiveness of the aquatic department with quality service.

Skills

Customer service

Interpersonal skills

Computer skills

Energetic personality

Dependable

Detail oriented

Team player

Job description

Chula Vista Resort in Wisconsin Dells seeks friendly, customer-focused staff to greet guests, register them for the waterpark, and assist with inquiries about the park and surrounding area.

Role requires energetic personality, strong interpersonal skills, and reliable computer proficiency. Responsibilities include coordinating with housekeeping/maintenance, processing payments, and upholding sanitation and confidentiality standards while delivering excellent service.