Waterpark - Cabana Food Runner

Kalahari Resorts LLC; Wisconsin Dells (WI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health, dental, and vision coverage

Employee discounts

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Waterpark Cabana Food Runner to provide friendly, timely service and help deliver an exceptional cabana dining experience. You will ensure orders travel safely from kitchen to cabana and support a positive guest experience.

The role requires at least 1 year in front-of-house operations, a collaborative leadership style, and a commitment to hospitality excellence.

Qualifications

• Minimum 1 year in front-of-house operations.
• Excellent guest service and communication.
• Ability to read and comprehend simple instructions.

Responsibilities

• Deliver food orders from kitchen to the correct cabana quickly and accurately.
• Maintain food quality, temperature and presentation during delivery.
• Verify orders, mods, and utensils before serving.
• Communicate missing, incorrect, or dietary items to the team promptly.
• Follow safe food handling procedures and ensure guest safety.

Skills

Front-of-house

Team leadership

Reading & comprehension

Job description

Wisconsin Dells, Wisconsin, United States

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Waterpark Cabana Food Runner. In this role, you will provide friendly, responsive service to create a beyond expectations beverage and dining experience for all cabana guests. The Cabana Food Runner is primarily responsible for ensuring food orders are delivered from the kitchen to the correct cabana accurately, safely, and in a timely manner. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Deliver food orders from the kitchen/expo area to the correct cabana quickly, safely, and accurately.
• Verify orders before delivery, including cabana number, food items, modifications, special requests, condiments, and utensils.
• Maintain proper food quality, temperature, and presentation during delivery.
• Immediately communicate missing, incorrect, delayed, allergy, or dietary-related items to the appropriate team member or manager.
• Follow safe food handling procedures and provide a safe environment for our guests and associates.

What We’re Looking For

• Must be able to read and comprehend simple instructions, short correspondence, and memos.
• General food and beverage knowledge, involving at least 1 year of front-of-the-house operations, is preferred.
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765