Waterpark Administrator

Kalahari-Resorts-; Woodford (VA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) matching

Paid time off and holidays

Career growth opportunities

Employee perks at all resorts

Job summary

Kalahari Resorts & Conventions seeks a Waterpark Administrator to oversee daily administrative operations within the waterpark, ensuring operational consistency, staff accountability, and adherence to safety and guest-service standards.

As part of our leadership team, you will coordinate schedules, manage records, support communication, and assist department leadership to keep the Waterpark organized, informed, and running smoothly for guests and associates.

Qualifications

• High school diploma or GED required.
• 1–2 years progressive experience in hotel, waterpark, or related field.
• 1+ years in administration/office environment.
• Knowledge of waterpark operations.
• Proficient with computer applications and accurate data entry.

Responsibilities

• Oversee staffing levels and ensure shifts are staffed and ready.
• Schedule and interview waterpark candidates.
• Ensure pre-hire to on-the-job training compliance for staff.
• Manage discipline processes and documentation standards.
• Ensure accurate time clock entries and payroll corrections.
• Maintain cleanliness and organization of admin areas.
• Support operational coordination and coordinator-level tasks.
• Maintain confidentiality of associate records.
• Monitor safety of guests and associates across venues.

Skills

Strong organizational skills

Bilingual English/Spanish (plus)

Strong verbal communication

Proficient in computer applications

Accurate data entry

Education

High school diploma or GED

Job description

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, wedon’tjust create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, andcutting-edgeconvention centers that redefine hospitality.

Butwe’remore thana resort. As a family-owned company, our Promise is simple:Lead with Love. This means caring deeply for our guests,associates, andcommunities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnershipwith charity:water,we’realso committed to bringing clean water to one million people in Africa.

Waterpark Administrator

Kalahari Resorts & Conventions is seeking a Waterpark Admin . In this role, you will be responsible for overseeing daily administrative operations within the waterpark environment. You’ll ensure operational consistency, staff accountability, and adherence to all safety and guest service standards.

As part of our leadership team,you’llembody our Promise toLead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.You’ll provide the behind-the-scenes administrative support that keeps the Waterpark team organized, informed, and operating efficiently. By coordinating schedules, managing records, supporting communication, and assisting department leadership, you'll help create an environment where associates can succeed and guests receive a safe, seamless, and exceptional experience.

*** Position starting as early as September ***

Pay Rate - $19 - $20/hr.

Key Responsibilities

• Oversee overall staffing levels and assist with ensuring all shifts are appropriately staffed and operationally ready.
• Scheduling and interviewing waterpark candidates.
• Ensuring compliance from pre-hire to on-the-job training with all waterpark staff.
• Manage associate discipline processes and maintain appropriate documentation standards.
• Ensure accurate time clock entries, edits, and payroll-related corrections as needed.
• Maintain cleanliness and organization of administrative and office areas.
• Support operational coordination and assist with coordinator-level responsibilities when needed.
• Maintain strict confidentiality regarding associate records.
• Monitor overall safety of guests and associates throughout all waterpark venues.

WhatWe’reLooking For

• High school graduate or GED required.
• At least1-2years of progressive experience in a hotel, waterpark, or related field is required.
• 1 or more years of related experience in administration or office environment.
• Knowledge of Waterpark operations.
• Must be proficient in computer applications and accurate data entry.
• Strong organizational skills.
• Ability to gain LifeguardCertification quickly.SGE Instructor Certification, Red Cross Certified Instructor, orEllisinstructor Certification statusrequired.
• Strong verbal communication skills, bilingual in English and Spanish is a plus.
• Must be 18 years of age at hire.

Physical Requirements

• Must be able to move throughout the waterpark frequently.
• Must pass a StarGuard Elite Lifeguard Class within the first month of hire.
• Must pass a StarGuard Elite Lifeguard Instructor Class within the first three months of hire.
• Must be able to walk, climb or balance; stoop, kneel, crouch, use hands to finger, handle, or feel; reach with hands and arms.
• Must be able to lift and move up to 10 pounds regularly, frequently lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds.
• The noise level in the work environment is usually high.
• Regularly requires evening and weekend work.
• This job operates in an active and loud environment.
• Candidate must be comfortable with frequent changes in the environment temperature.
• Candidate must be able to work in indoor and outdoor weather conditions.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, andperksat all resorts
• Educationassistanceprograms to help advance your career

BePart of Something Extraordinary

At Kalahari, we believe the best leadersLead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime.That’swhywe’reproud to be recognized byForbesas one of America’s Best Midsize Employers, America’s Best Employers for Women, and byUSA TODAYas the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whetheryou’redelivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells,WI|Sandusky,OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA|

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765