Full-Time Waterpark Front Desk Cashier

Kalahari Resorts; Round Rock, Northern (TX, KY); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Health coverage

Employee discounts

Education assistance

Job summary

Kalahari Resorts & Conventions is seeking a Full-Time Waterpark Front Desk Cashier. In this role, you will deliver warm, friendly service, operate the front desk POS, and maintain smooth waterpark flow.

The ideal candidate has good communication skills and the ability to work well in stressful situations. The position offers competitive pay and a comprehensive benefits package, including 401(k) matching, health coverage, and career advancement opportunities.

Qualifications

• At least one year of experience in similar guest-facing or service-oriented industries is preferred but not required.
• Must be able to work well in stressful situations.
• Must be flexible with all shifts, weekends, and holidays.

Responsibilities

• Ensure all guests feel welcome and are given friendly service.
• Greet guests with energy, a smile, and in a timely fashion.
• Follow correct credit card handling procedures.

Skills

Verbal communication

Interpersonal skills

Job description

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.

But we’re more than a resort. As a family‑owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Full‑Time Waterpark Front Desk Cashier

Kalahari Resorts & Conventions is seeking a Full‑Time Waterpark Front Desk Cashier. In this role, you will deliver warm, friendly, and attentive service to create an exceptional guest experience. You will operate the front desk POS, assist with cabana and premium seating check‑ins, support towel desk operations, and help maintain smooth waterpark flow. You may also receive commission opportunities on cabana sales and team members with an entrepreneurial spirit can increase their earning potential while upholding the Kalahari Promise each day.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure to greet guests warmly, answering questions clearly, and resolving issues quickly so everyone feels welcome and cared for. By staying positive, organized, and supportive with both guests and coworkers, you will help create a smooth, fun, and stress‑free experience for all.

Pay rate: $14/hour

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Must be able to greet guests with energy, a genuine smile, positive body language, focused eye contact, and in a timely fashion.
• Follow correct credit card handling procedures; process orders by recording orders and computing bill.
• Ensure friendly and courteous customer relations at all times, identifying and welcoming current patrons and work to identify and grow future business through guest relations.
• Work outdoors during the season our outdoor waterpark is open.
• Assist with ongoing projects, additional job duties as assigned through managers.

What We’re Looking For

• Good verbal communication and interpersonal skills are a must.
• At least one year of experience in similar guest‑facing or service‑oriented industries is preferred but not required.
• Must be able to work well in stressful situations.
• Must be able to work and be flexible with all shifts, weekends, and holidays.
• Must be able to occasionally lift and/or move up to 10 pounds, frequently lift and/or move up to 40 pounds when moving towel carts.

This is a full‑time position. Must be available to work Monday through Friday.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full‑time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and create experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

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