Waterfront Dock Operations Lead

Brunswick; Clarks Hill (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401k (up to 4% match)

Wellbeing program

Product purchase discounts

Job summary

Brunswick, the global marine leader behind Freedom Boat Club, is seeking friendly, upbeat team members to greet guests and work on the docks by the water. You will handle check-ins/outs, assist with reservations, and provide basic local guidance while maintaining safety and professionalism.

The role requires weekday, weekend, and holiday availability. Eligible for Brunswick benefits including 401k, wellbeing program, and product discounts; salary is $13.00 hourly with onboarding and growth

Qualifications

• Pass a background check and drug screen.
• Have a valid driver’s license and a good driving record.
• Be at least 18 years of age.
• Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
• Ability to read and manipulate handheld tablets
• Availability to regularly work weekdays, weekends and holidays
• Ability to adhere to all safety policies

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to make sure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Complete daily clerical work to prepare reservation system, fuel logs and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure your uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors
• Work outside in the state’s elements and stand for an extended period of time

Skills

Strong communication

Customer service

Job description

Brunswick, the global marine leader behind Freedom Boat Club, is seeking friendly, upbeat team members to greet guests and work on the docks by the water. You will handle check-ins/outs, assist with reservations, and provide basic local guidance while maintaining safety and professionalism.

The role requires weekday, weekend, and holiday availability. Eligible for Brunswick benefits including 401k, wellbeing program, and product discounts; salary is $13.00 hourly with onboarding and growth