Marina Dock Attendant - Outdoor Guest Service

Brunswick; Naples (FL); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

401k (up to 4% match)

wellbeing program

product purchase discounts

Job summary

Brunswick, the global marine leader behind Freedom Boat Club, seeks friendly, upbeat individuals to greet members and work on docks. This part-time role is outdoors, by the water, with a fleet of boats and a focus on customer service.

Availability includes weekdays, weekends, and holidays, and duties cover check-in/out, safety, and basic guidance for members. You will be part of Freedom Boat Club, the world’s largest members-only boat club, working in marina settings and contributing to a

Qualifications

• Pass a background check and drug screen.
• Have a valid driver’s license and a good driving record.
• Be at least 18 years of age.
• Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds.
• Ability to read and manipulate handheld tablets.
• Availability to regularly work weekdays, weekends and holidays.
• Ability to adhere to all safety policies.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.
• Make and answer telephone calls using appropriate etiquette.
• Manage the check-in and check-out process using a handheld tablet.
• Perform equipment checks to make sure all necessary equipment is functional and on board.
• Clean and maintain vessels and Club location according to company standards.
• Complete daily clerical work to prepare reservation system, fuel logs and weather reports.
• Familiarize yourself with local waters in order to provide basic guidance to members.
• Speak with others using clear and professional language.
• Ensure your uniform and personal appearance are clean and professional.
• Follow all company policies and procedures.
• Maintain confidentiality of proprietary information.
• Work outside in the state’s elements and stand for an extended period of time.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Tools

Handheld tablet

Job description

Brunswick, the global marine leader behind Freedom Boat Club, seeks friendly, upbeat individuals to greet members and work on docks. This part-time role is outdoors, by the water, with a fleet of boats and a focus on customer service.

Availability includes weekdays, weekends, and holidays, and duties cover check-in/out, safety, and basic guidance for members. You will be part of Freedom Boat Club, the world’s largest members-only boat club, working in marina settings and contributing to a