Water & Wastewater Systems Supervisor

Western Virginia Water Authority; Roanoke (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Western Virginia Water Authority is seeking a Community Systems Supervisor for Franklin County to oversee daily operations of water/wastewater facilities, distribution systems, and staff. The role includes scheduling, training, and coordinating repairs, with required licensing and a strong emphasis on safety.

Applicants should have a high school diploma or GED and at least three years in water/wastewater operations, plus supervisory experience. Virginia Class III wastewater license required.

Qualifications

• Direct and supervise assigned personnel.
• Ability to review and recommend improvements in processes and procedures.
• Logical thinking and data comprehension.
• Ability to work with minimal supervision.
• Commitment to safety and obeying all safety rules.
• Effective verbal and written communication.
• Ability to respond to inquiries from employees and customers.
• Represent assigned area in meetings.
• Identify problems and conflicts and seek management assistance.
• Analyze and solve technical and administrative problems.
• Read and interpret safety rules, operating and maintenance instructions, maps, and procedure manuals.
• Apply common sense to execute written, oral, or diagram instructions.
• Write clear, concise reports, correspondence, and procedure manuals.
• Establish and maintain effective working relationships with co‑workers, other Water Authority departments, and the public.
• Work alone or in a team environment.
• Maintain a strong work ethic: attendance, punctuality, meeting deadlines, teamwork.
• Knowledge of equipment, materials, methods, and procedures used in a water and wastewater treatment facility.
• Basic knowledge in using hand tools, sockets, wrenches, etc.

Responsibilities

• Directs and coordinates the work of assigned employees.
• Takes an active role in employee development by establishing individual goals and objectives, providing resources to achieve them, and evaluating performance.
• Recommends appointments and promotions within the assigned area.
• Coordinates maintenance and repairs of plants, distribution and collection systems, lift stations, water wells and tanks, equipment, and requisitions of supplies and materials.
• Assists in preparing monthly work schedules and reports to state and local authorities.
• Helps train staff in operation of water and wastewater treatment processes and prepares them for certification exams.
• Records readings from meters and instruments, turns water service on or off for nonpayment, and repairs leaks around meters.
• Investigates water quality issues such as no water, muddy water, low pressure, or low flow at residential, commercial, and distribution system locations.
• Detects water main breaks, performs leak detection, and checks equipment functionality at treatment plants, water facilities, and lift stations.
• Regulates and adjusts motors, pumps, blowers, valves, and other equipment as needed to meet changing operational conditions.
• Collects samples and conducts routine tests as necessary, inspects buildings and equipment to identify maintenance and repair needs, and informs management of major repair requirements.
• Coordinates and communicates with internal and external entities required by the Authority.
• Makes and maintains operational records, uses Microsoft Office (Word, Excel, PowerPoint), and is subject to a twenty‑four (24) hour call schedule and weekend shifts as assigned.

Skills

Direct supervision

Communication

Problem solving

Safety awareness

Teamwork

Hand tools knowledge

Education

High school diploma or GED with relevant coursework

Tools

Hand tools

Job description

Western Virginia Water Authority is seeking a Community Systems Supervisor for Franklin County to oversee daily operations of water/wastewater facilities, distribution systems, and staff. The role includes scheduling, training, and coordinating repairs, with required licensing and a strong emphasis on safety.

Applicants should have a high school diploma or GED and at least three years in water/wastewater operations, plus supervisory experience. Virginia Class III wastewater license required.