Water Utility Billing Intern

East Chicago; Chicago, Northern (IL, KY); Hybrid; USD 25,000 - 30,000; Part time

Job summary

City of East Chicago is seeking an Administrative Intern for the Water Department to assist with water/sewer billing, account maintenance, and customer inquiries. You will support daily billing operations, including updating meters and processing payments, under the supervision of the Water Department Manager.

Ideal candidates have a high school diploma, at least 1 year of office experience, and are comfortable using MS Office and billing software.

Qualifications

• High school graduate or GED; college preferred
• 1 year of office experience
• Must possess a valid driver’s license

Responsibilities

• Billing water/sewer utility charges and post-billing reports
• Create and maintain utility accounts and billing records
• Update billing software and input receipts
• Assist meter readings and dispatch utility technicians
• Handle customer correspondence and complaints

Skills

Office procedures

Business language

Spelling/grammar

General office equipment

MS Office (Word, Excel, PowerPoint,Out

Multitasking

Customer service

Education

High School Diploma or GED

Some college preferred

Tools

MUNIS dashboard

Tyler

Harmony

Job description

City of East Chicago is seeking an Administrative Intern for the Water Department to assist with water/sewer billing, account maintenance, and customer inquiries. You will support daily billing operations, including updating meters and processing payments, under the supervision of the Water Department Manager.

Ideal candidates have a high school diploma, at least 1 year of office experience, and are comfortable using MS Office and billing software.