Water Treatment Technician — Field Service & Solutions Pro

The Vincit Group; McKinney (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Vincit Group is seeking a Service Technician to service customer accounts in the assigned area. You will inspect water system equipment, prepare service estimates, and collect samples for analysis.

You will explain test results, recommend chemical treatments, and follow up to ensure optimal water quality. Ideal candidates have 1–3 years of experience in chemical, sanitation, or related fields, and are proficient with Microsoft Outlook, Word, and Excel.

Qualifications

• Must have strong customer service focus and communication skills.
• Ability to thrive in a fast-paced environment and meet deadlines.
• Preferred: knowledge of water treatment processes and chemical handling.

Responsibilities

• Install, service, and maintain water treatment systems (softeners, filters, RO).
• Perform water quality testing and diagnose system performance.
• Educate customers on system usage, maintenance, and best practices.
• Explain test results and recommend appropriate chemical additives.
• Maintain customer records using automated systems.
• Complete special projects as assigned.

Skills

Customer service

Communication skills

Active listening

Interpersonal skills

Time management

Education

Post-secondary education

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Vincit Group is seeking a Service Technician to service customer accounts in the assigned area. You will inspect water system equipment, prepare service estimates, and collect samples for analysis.

You will explain test results, recommend chemical treatments, and follow up to ensure optimal water quality. Ideal candidates have 1–3 years of experience in chemical, sanitation, or related fields, and are proficient with Microsoft Outlook, Word, and Excel.