Water Restoration Technician - On-Site, Fast Results

ServiceMaster RRH; Birmingham (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

ServiceMaster RRH is seeking a Water Restoration Technician to monitor and execute water restoration tasks, including drying, debris removal, and light demolition at residential and commercial sites. The role involves explaining processes to customers, preparing documentation for insurance claims, and ensuring safety and quality on every job.

Applicants should have a high school diploma, good communication skills, and the ability to use mobile data-entry tools.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong customer service orientation and problem-solving abilities.
• Experience using mobile data-entry tools is preferred.

Responsibilities

• Monitor water restoration tasks and ensure timely completion of drying and demolition activities.
• Explain restoration processes and next steps to customers using provided materials.
• Prepare and review documentation for insurance reimbursement.
• Load equipment and supplies for each job and maintain safety and quality standards.
• Inspect completed work, obtain customer signatures, and coordinate with supervisor on payments when applicable.
• Adjust the drying plan based on meter readings and site conditions.

Skills

Verbal communication

Written communication

Customer service

Time management

Education

High school diploma or equivalent

Tools

Mobile data-entry app

Safety equipment handling

Job description

ServiceMaster RRH is seeking a Water Restoration Technician to monitor and execute water restoration tasks, including drying, debris removal, and light demolition at residential and commercial sites. The role involves explaining processes to customers, preparing documentation for insurance claims, and ensuring safety and quality on every job.

Applicants should have a high school diploma, good communication skills, and the ability to use mobile data-entry tools.