Water Restoration Project Manager

Roto-Rooter; Kansas City (KS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Accident and Critical IllnessInsurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Training

Life Insurance

Matching 401K Retirement Savings Plan

Tuition Reimbursement

Profit Sharing

Job summary

Roto-Rooter in Kansas City, KS is seeking a Water Restoration Project Manager to oversee restoration projects and crews within our growing division. You will lead project scope, schedules, and customer communications while ensuring high quality work and adherence to IICRC guidelines.

The role combines leadership, sales support, and coordination with insurers, with a base salary and unlimited commission potential. This is a key growth position within our water restoration team.

Qualifications

• Knowledge of water restoration industry and insurance reimbursement for water mitigation claims.
• Strong customer service focus and able to communicate effectively with customers.
• Able to work in a fast paced environment.
• Previous management experience is preferred.

Responsibilities

• Interact with customers, develop scope of work and work plan, monitor progress.
• Serve as primary contact for the customer.
• Ensure customer satisfaction.
• Prepare/review estimates and interact with insurance companies and internal teams on collections.
• Ensure technicians perform work in keeping with IICRC and RRSC guidelines.
• Perform water restoration sales and technician functions when needed.
• Ensure all documentation is complete.
• Manage and supervise all water restoration crews.

Skills

Project management

Customer service

Communication

Tools

Xactimate

Job description

Overview

Water Restoration Project Manager

Roto-Rooter is the name that home owners and businesses have turned to for over 80 years for their plumbing and drain cleaning troubles.

Our newest division, water restoration, is growing quickly, and we are adding additional team members. Our Kansas City branch, located in Kansas City, KS, is seeking a Water Restoration Project Manager. This position has a base salary and unlimited commission based earning potential.

The primary function of the Water Restoration Project Manager is to oversee all aspects of the assigned restoration projects and assigned restoration crews.

Responsibilities

As our Water Restoration Project Manager, your responsibilities will include:

• Interact with customers, develop scope of work and work plan, monitor progress
• Service as primary contact for the customer
• Ensures customer satisfaction
• Prepares/reviews estimates, acts as liaison with insurance companies, and interacts with other company personnel on collections
• Ensures that technicians perform work in keeping with IICRC and RRSC guidelines
• Performs water restoration sales and technician functions when needed
• Ensures all documentation is complete
• Manage and supervise all water restoration crews

Requirements

• Knowledge of water Restoration industry and practices and insurance reimbursement for water mitigation claims
• Strong customer service focus and able to communicate effectively with customers
• Able to work in a fast paced environment
• Xactimate software is a plus
• Previous management experience is preferred

Benefits

At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 90 years in business, we've found that military training and structure are a great fit at our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.