Water Park Cabana Concierge & Guest Experience Specialist

SeaWorld Parks & Entertainment; Orlando (FL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

FREE park admission

Discounts on food and merchandise

Scholarship opportunities

Job summary

SeaWorld Parks & Entertainment is looking for passionate and positive individuals to join their guest service team at the water park in Orlando. As an ambassador, you'll greet guests, assist with check-in/check-out operations, and help maintain cleanliness across all park areas.

Ideal candidates should have customer service experience, strong communication skills, and be able to work flexible hours including weekends. Enjoy perks like free park admission, discounts, and scholarship opportunities while contributing to a memorable guest experience.

Qualifications

• Previous experience in a customer service role.
• Excellent English language written and verbal communication skills.
• Able to stand for long periods and lift up to 40 pounds.

Responsibilities

• Greet guests and provide park information to visitors.
• Perform guest check-in/check-out functions.
• Quickly resolve guest challenges by providing exceptional service.

Skills

Customer service experience

Microsoft Office proficiency

Communication skills

Cash handling skills

Bilingual (Portuguese a plus)

Job description

SeaWorld Parks & Entertainment is looking for passionate and positive individuals to join their guest service team at the water park in Orlando. As an ambassador, you'll greet guests, assist with check-in/check-out operations, and help maintain cleanliness across all park areas.

Ideal candidates should have customer service experience, strong communication skills, and be able to work flexible hours including weekends. Enjoy perks like free park admission, discounts, and scholarship opportunities while contributing to a memorable guest experience.