Guest Experience Cabana Ambassador

Entertainment Places; Orlando (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free park admission

Discounts on tickets and passes for家

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and give- aw

Job summary

SeaWorld Parks & Entertainment is seeking friendly guest services staff in Orlando to greet visitors and assist with park information. You will manage check-in/check-out, tours for small groups, and help maintain cabanas and locker facilities, while supporting VIP events.

Ideal candidates have prior customer service experience, strong English communication, and solid cash handling skills. This role requires standing, walking in sand, and working indoors/outdoors in all weather conditions.

Qualifications

• Experience in customer service roles is required.
• Strong written and verbal English communication skills.
• Proficient cash handling abilities and accuracy.

Responsibilities

• Greet guests and provide park information.
• Perform guest check-in/check-out functions.
• Provide informational tours for small groups.
• Maintain cleanliness and organization of facilities.
• Assist with VIP coordination and events.
• Resolve guest issues with exceptional service.
• Maintain locker areas and park cleanliness.
• Conduct guest surveys and ensure safety.

Skills

Customer service

English proficiency

Cash handling

Stamina/standing

Guest communication

Tools

Microsoft Office

Job description

SeaWorld Parks & Entertainment is seeking friendly guest services staff in Orlando to greet visitors and assist with park information. You will manage check-in/check-out, tours for small groups, and help maintain cabanas and locker facilities, while supporting VIP events.

Ideal candidates have prior customer service experience, strong English communication, and solid cash handling skills. This role requires standing, walking in sand, and working indoors/outdoors in all weather conditions.