Water Mitigation & Restoration Operations Manager

Teasdale Fenton Cleaning & Property Restoration; Cincinnati (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

Teasdale Fenton Cleaning & Property Restoration in Cincinnati seeks a Water Mitigation Division Manager to lead on-site water damage operations for residential and commercial clients. You will manage field crews, coordinate schedules, and ensure rapid, compliant response.

The role emphasizes safety, documentation, budgeting, and continuous improvement, with IICRC certifications preferred. Strong communication with customers, insurers, and internal teams is essential, as is mentoring staff and

Qualifications

• Experience leading water mitigation, restoration, or related field operations.
• IICRC certifications (WRT, ASD, AMRT) are required.
• Strong organizational and planning skills for scheduling and job documentation.
• Effective communication with property owners, insurance adjusters, and internal stakeholders.
• Ability to make decisions in emergencies while maintaining safety and compliance.
• Understanding of job costing, budgeting, and profitability in a service environment.

Responsibilities

• Lead water mitigation operations and oversee field teams.
• Coordinate schedules and ensure timely response to calls.
• Develop mitigation plans and monitor project progress.
• Ensure work is performed safely and per industry standards and company protocols.
• Mentor staff, manage inventory and equipment, and monitor budgets.
• Drive continuous improvement in processes and customer satisfaction.

Skills

Water mitigation leadership

IICRC WRT/ASD/AMRT

Scheduling & planning

Communication with clients/insurers

Budgeting & profitability

Safety compliance

Digital documentation

Driving license

Education

High school diploma or equivalent

Tools

Restoration/job management software

Job description

Teasdale Fenton Cleaning & Property Restoration in Cincinnati seeks a Water Mitigation Division Manager to lead on-site water damage operations for residential and commercial clients. You will manage field crews, coordinate schedules, and ensure rapid, compliant response.

The role emphasizes safety, documentation, budgeting, and continuous improvement, with IICRC certifications preferred. Strong communication with customers, insurers, and internal teams is essential, as is mentoring staff and