Water Meter Field Technician & Customer Service

Sweetwater Authority; Chula Vista (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Sweetwater Authority in California seeks a Field Service Clerk to perform meter reading, record readings, and handle service requests with accuracy and customer focus. You will assist in meter shop tasks, maintain records, and support the distribution team in field operations.

The role requires basic plumbing/mechanical skills, proficiency with MS Office, and the ability to work outdoors on assigned routes. A valid driver's license and safe driving record are required.

Qualifications

• Requires ability to perform customer service tasks and read meters accurately.
• Experience with basic plumbing and mechanical systems is preferred.
• Proficiency with Microsoft Office and office procedures is expected.

Responsibilities

• Read water meters on assigned routes using electronic handheld devices.
• Record readings and perform rechecks for cycle readings.
• Maintain meter records and assist in meter shop tasks as needed.
• Investigate customer service requests and respond professionally.
• Connect/disconnect water service and document readings for new/closing requests.
• Maintain stock for vehicles and establish relationships with customers and the public.

Skills

Meter reading

Customer service

Basic plumbing

Basic mechanical

Office procedures

MS Office

Education

High school diploma

Tools

Meter reading device

Job description

Sweetwater Authority in California seeks a Field Service Clerk to perform meter reading, record readings, and handle service requests with accuracy and customer focus. You will assist in meter shop tasks, maintain records, and support the distribution team in field operations.

The role requires basic plumbing/mechanical skills, proficiency with MS Office, and the ability to work outdoors on assigned routes. A valid driver's license and safe driving record are required.