Water Heating Tech Support Specialist - Hybrid On-Site
Nortekhvac
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Job summary
Rheem is seeking a Technical Support Representative I to provide frontline technical and customer support for Rheem Water Heating products. You will assist customers with product operation, installation guidance, troubleshooting, warranty inquiries, and parts identification while delivering an exceptional customer experience.
The role supports Rheem North America in O’Fallon, MO and follows a hybrid work arrangement requiring on-site presence 2-4 days per week.
Responsibilities
- Assist customers with product operation, installation guidance, troubleshooting, warranty inquiries, and parts identification.
Job description
Rheem is seeking a Technical Support Representative I to provide frontline technical and customer support for Rheem Water Heating products. You will assist customers with product operation, installation guidance, troubleshooting, warranty inquiries, and parts identification while delivering an exceptional customer experience.
The role supports Rheem North America in O’Fallon, MO and follows a hybrid work arrangement requiring on-site presence 2-4 days per week.
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