Water Heating Tech Support Specialist (Hybrid)

Rheem; O’Fallon (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Rheem is seeking a Technical Support Representative I in O’Fallon, MO to deliver frontline technical and customer support for Water Heating products. You will assist customers with operation guidance, installation help, troubleshooting, warranty inquiries, and parts identification to ensure satisfaction.

This role requires on-site presence 2-4 days per week as part of our hybrid work arrangement and involves working closely with the Rheem North America team to resolve issues efficiently.

Job description

Rheem is seeking a Technical Support Representative I in O’Fallon, MO to deliver frontline technical and customer support for Water Heating products. You will assist customers with operation guidance, installation help, troubleshooting, warranty inquiries, and parts identification to ensure satisfaction.

This role requires on-site presence 2-4 days per week as part of our hybrid work arrangement and involves working closely with the Rheem North America team to resolve issues efficiently.