Water Filtration Technician- On Call/As Needed

National Water Services, LLC.; Washington; On-site; USD 62,000 - 76,000; Full time

Job summary

National Water Services, LLC. is seeking a diligent Service Technician to join our team in Washington. You will perform preventative and emergency maintenance on water dispensing cabinets, requiring strong plumbing, electrical and mechanical knowledge and the ability to work independently.

Excellent customer service and communication skills are essential. You will operate as an independent contractor, with on-call availability and paperwork completion for billing.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment required.
• Excellent time management and ability to work independently.
• Smartphone and email communication proficiency essential.
• Able to bend, squat, climb stairs or ladders as needed.
• Excellent English communication required.
• Own transportation and tools for on-site visits.

Responsibilities

• Establish positive relationships with customers and store management.
• Provide exceptional customer service for a satisfying client experience.
• Perform preventative maintenance: filter replacements, UV lamps, battery changes, upgrades.
• Read gauges and meters, troubleshoot, report leaks, use multi-meters and tests.
• Address repairs: leaks, fittings, valves, tubing, wiring and components.
• Be available for occasional emergency calls; on-site within 24–48 hours.
• Complete paperwork for payment processing.

Skills

Customer service

Time management

Independent worker

Communication

Tools

Multi-meter

Water testing equipment

Job description

Job Title: Service Technician

Job Description

Overview

We are seeking a dedicated and reliable Service Technician to join our team in WASHINGTON DC,. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties

1. Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
2. Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
3. Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
4. Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
5. Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
6. Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
7. Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.