Water Filtration Maintenance Technician- On Call/As Needed

Freshpure; Detroit (MI); On-site; USD 61,992 - 75,768; Full time

Job summary

Freshpure is seeking a dedicated Water Filtration Maintenance Technician for on-call, as-needed work in Detroit/Ann Arbor, MI. You will perform preventive maintenance and emergency repairs on water dispensing cabinets, ensuring optimal operation and customer satisfaction.

Responsibilities include proactive servicing, on-site diagnostics, and timely completion of paperwork for payment processing. Must have plumbing/electrical/mechanical knowledge, strong time management, and the ability to work

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Excellent time management and ability to work independently.
• Proficient with email and smartphone-based reporting.

Responsibilities

• Provide preventative maintenance and emergency repairs on water dispensing cabinets.
• Establish positive relationships with customers and store management.
• Replace filters, install UV lamps, batteries, and perform equipment upgrades.
• Read gauges and meters, test water samples, and report findings.
• Fix leaks, tighten fittings, and replace valves, tubing, wiring and components.
• Respond to on-call emergencies within 24–48 hours when needed.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical knowledge

Time management

Customer service

Tools

Multi-meter

On-site tools

Job description

Water Filtration Maintenance Technician- On Call/As Needed

Overview

• We are seeking a dedicated and reliable Service Technician to join our team in Detroit / Ann Arbor, MI. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information

• Interviews will be conducted via Microsoft Teams.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.