Water Filtration Service Technician- On Call/As Needed

Freshpure; Brevard (NC); On-site; USD 61,992 - 75,768; Part time

Job summary

Freshpure is seeking a dedicated Service Technician in Brevard, NC, to provide preventative and emergency maintenance on water dispensing cabinets. The role requires knowledge of plumbing and electrical systems, exceptional customer service skills, and the ability to work independently. Compensation is $45 - $55 per hour based on experience, and the position operates as an on-call independent contractor with no benefits. Candidates must possess their own transportation and tools.

Qualifications

• Excellent time management skills and ability to work independently.
• Proficiency in using email for communication and reporting.
• Physical capability to bend, squat, and climb as necessary.

Responsibilities

• Provide preventative and emergency maintenance on water dispensing cabinets.
• Establish positive relationships with customers and store management.
• Conduct proactive maintenance tasks like filter replacements and equipment upgrades.

Skills

Knowledge of plumbing

Knowledge of electrical equipment

Knowledge of mechanical equipment

Customer service skills

Job description

Overview

We are seeking a dedicated and reliable Service Technician to join our team in Brevard, NC. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks; proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off‑business hours. Our commitment is to have a skilled service technician on‑site within 24‑48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on‑site visits.

Pay & Work Hours

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.