Water Filtration Technician- On Call/As Needed

Freshpure; Washington (District of Columbia); On-site; USD 62,000 - 76,000; Part time

Job summary

National Water Services in Washington DC is seeking a Service Technician to perform preventive and emergency maintenance on our water dispensing cabinets. You will build strong relationships with customers and store management while delivering high-quality service.

You will conduct proactive maintenance, troubleshoot with meters and gauges, and handle repairs. This role includes occasional after-hours calls with 24–48 hour on-site response and timely paperwork completion.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Excellent time management and ability to work independently.
• Smartphone use and reporting via email.
• Physical ability to bend, squat, climb stairs or ladders.
• Excellent English communication.
• Provide own transportation and tools for on-site visits.

Responsibilities

• Establish positive relationships with customers and store management through effective service delivery.
• Demonstrate strong customer service to ensure a satisfactory experience.
• Perform preventive maintenance like replacements and inspections on water cabinets.
• Troubleshoot using gauges, meters, and leak detection; report findings.
• Address repairs including leaks, fittings, valves, tubing and wiring.
• Be available for occasional emergency service calls with 24–48 hour on-site response.
• Complete and submit all required paperwork for payment processing.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical knowledge

Time management

On-site reporting

English communication

Own transportation

Tools

Multi-meter

Job description

About National Water Services

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.

Job Description

Overview:

We are seeking a dedicated and reliable Service Technician to join our team in WASHINGTON DC, . As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties:

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements:

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours:

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.