Water Filtration & Service Technician — On-Call

nws; Charlotte (NC); On-site; USD 62,000 - 76,000; Full time

Job summary

National Water Services is seeking a dedicated Service Technician to join our team in Traverse City, MI. You will perform preventative and emergency maintenance on water dispensing cabinets, building relationships with customers and store staff.

Responsibilities include diagnosing issues, performing repairs, and completing documentation for payments. This is a 1099 independent contractor role with on-call hours and a $45–$55/hour pay rate.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management and ability to work independently.
• Smartphone and proficiency in using email for reporting.
• Physical ability to bend, squat; climb stairs or ladders as needed.
• Clear English communication.
• Own transportation and tools for on-site visits.

Responsibilities

• Establish positive relationships with customers and store management through effective communication and service.
• Provide exceptional customer service to ensure a positive experience.
• Perform preventative maintenance tasks: filter replacements, UV lamp installations, battery changes, equipment upgrades.
• Troubleshoot and read pressure gauges and flow meters; detect leaks; use multi-meters; conduct water sampling tests.
• Address repair needs including leaks, fittings, valves, tubing, wiring and components.
• Be available for occasional emergency service calls; respond to on-site within 24–48 hours for urgent situations.
• Complete and submit all required paperwork for payment processing.

Job description

National Water Services is seeking a dedicated Service Technician to join our team in Traverse City, MI. You will perform preventative and emergency maintenance on water dispensing cabinets, building relationships with customers and store staff.

Responsibilities include diagnosing issues, performing repairs, and completing documentation for payments. This is a 1099 independent contractor role with on-call hours and a $45–$55/hour pay rate.