On-Call Water Systems Technician

National Water Services, LLC.; Town of Charlotte (NY); On-site; USD 62,000 - 76,000; Full time

Job summary

National Water Services, LLC. is seeking a Service Technician for on-site work in Traverse City, MI.

You will perform preventative and emergency maintenance on water dispensing cabinets, diagnose issues, read gauges, and document service activities for payment processing. The role requires plumbing, electrical, and mechanical knowledge, strong time management, and the ability to work independently with little supervision.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Professionalism with strong time management and independent work.
• Smartphone usage and email reporting capability.
• Physical ability to perform on-site tasks and climb stairs.

Responsibilities

• Establish relationships with customers and store management through effective service delivery.
• Provide exceptional customer service to ensure client satisfaction.
• Perform preventive maintenance and routine replacements (filters, UV lamps, batteries, upgrades).
• Read gauges, flow meters, detect leaks; use multimeters and water sampling tests.
• Address repair needs: leaks, fittings, valves, tubing, wiring and components.
• Occasionally respond to emergency calls; on-site within 24–48 hours for urgent needs.
• Complete and submit paperwork timely for payment processing.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical equipment

Time management

Communication skills

Own transportation

Smartphone proficiency

English communication

Job description

National Water Services, LLC. is seeking a Service Technician for on-site work in Traverse City, MI.

You will perform preventative and emergency maintenance on water dispensing cabinets, diagnose issues, read gauges, and document service activities for payment processing. The role requires plumbing, electrical, and mechanical knowledge, strong time management, and the ability to work independently with little supervision.