Water Damage Restoration Tech — Rapid Growth & Perks

ServiceMaster Restore®; Plano (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Opportunity for advancement

Job summary

ServiceMaster Restore® Plano, TX is seeking a Water Restoration Technician responsible for monitoring, inspecting and completing tasks for water remediation projects, documenting findings with photos, notes and reports, and explaining processes to customers in person.

The role requires safe operation, ability to lift up to 70 pounds, valid driver's license, strong communication and customer-service skills, and adherence to company policies; prior restoration experience is not required but

Qualifications

• High school graduate or equivalent.
• Experience in the restoration or construction industry not required but preferred.
• Valid Drivers’ License and satisfactory driving record.
• Good verbal and written communication skills.
• Good customer service skills.
• Can read and follow product label usage instructions.
• Reports to work on time in a clean, complete uniform.
• Must be able to prioritize activities and meet deadlines.
• Certifications are not required but preferred: WTR – Water Damage Restoration Technician; ASD – Applied Structural Drying Technician.

Responsibilities

• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
• Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
• Completes assigned jobs according to company processes while maintaining quality control on each job
• Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
• Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
• Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
• Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
• Responsible for making daily adjustments to the drying plan based on meter readings
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Skills

Communication skills

Customer service

Time management

Education

High school diploma or equivalent

Job description

ServiceMaster Restore® Plano, TX is seeking a Water Restoration Technician responsible for monitoring, inspecting and completing tasks for water remediation projects, documenting findings with photos, notes and reports, and explaining processes to customers in person.

The role requires safe operation, ability to lift up to 70 pounds, valid driver's license, strong communication and customer-service skills, and adherence to company policies; prior restoration experience is not required but