Water Damage Mitigation Lead | Operations & Team Leadership

Servpro of Pflugerville; Pflugerville (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Company car

Competitive salary

Dental insurance

Job summary

SERVPRO Team Jones is seeking an experienced Water Damage Mitigation Manager/Supervisor/Project Manager to lead our water restoration operations. This role oversees emergency response, coordinates mitigation projects, and ensures quality control, profitability, and exceptional customer service across all projects.

Ideal candidates bring strong leadership, restoration industry experience, and a passion for helping customers recover from water, fire, storm, and mold-related damage while

Qualifications

• Leadership experience in field operations.
• Experience in restoration or property mitigation.
• Strong customer service and communication skills.
• Ability to manage multiple projects and teams.

Responsibilities

• Oversee water mitigation projects from start to finish.
• Manage day-to-day mitigation operations and emergency response.
• Monitor progress, profitability, quality, and customer satisfaction.
• Ensure projects meet SERVPRO standards and insurance requirements.
• Lead technicians and crew chiefs; schedule on-call rotations.

Skills

Leadership

Project management

Customer service

Communication

Safety compliance

Tools

Xactimate

Job description

SERVPRO Team Jones is seeking an experienced Water Damage Mitigation Manager/Supervisor/Project Manager to lead our water restoration operations. This role oversees emergency response, coordinates mitigation projects, and ensures quality control, profitability, and exceptional customer service across all projects.

Ideal candidates bring strong leadership, restoration industry experience, and a passion for helping customers recover from water, fire, storm, and mold-related damage while