Water Billing & Accounts Analyst

City of Somerville; Somerville (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision care

Retirement pension

MBTA pass

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

City of Somerville is seeking a Billing Clerk for the water utility to process final water bills daily and assist in managing 17,000 water accounts. You will analyze the billing process, respond to customer inquiries, and support month-end reporting.

The ideal candidate has an associate's degree and 3–5 years in accounting or bookkeeping, strong data processing skills, and excellent organizational abilities. This is a full-time, on-site municipal position with benefits.

Qualifications

• Associate’s degree preferred with 3–5 years related work experience in accounting/bookkeeping, or equivalent combination; strong data processing and customer service skills.

Responsibilities

• Process final water bills daily and assist with account management of 17,000 water accounts.
• Assist in ensuring accuracy for each district mailer and audit billing operations.
• Provide assistance to customers with billing questions and reconcile accounts for abatements/refunds.
• Establish new accounts and update the database; run month-end reports.
• Monitor Waterscope reports and meter reader accountability.

Skills

Organizational skills

Data processing

Customer service

Education

Associate’s degree

Tools

Word processing

Database

Spreadsheet

Job description

City of Somerville is seeking a Billing Clerk for the water utility to process final water bills daily and assist in managing 17,000 water accounts. You will analyze the billing process, respond to customer inquiries, and support month-end reporting.

The ideal candidate has an associate's degree and 3–5 years in accounting or bookkeeping, strong data processing skills, and excellent organizational abilities. This is a full-time, on-site municipal position with benefits.