Watch Operator – Intermediate, TS/SCI

KBR Careers; Chantilly (VA); On-site; USD 126,000 - 153,000; Full time

Job summary

KBR is seeking a Watch Operator – Intermediate to monitor and safeguard critical enterprise systems in a 24/7 setting at a government facility in Virginia. You will lead incident triage, coordinate with technical teams, and provide timely updates to leadership while mentoring junior staff.

This on-site role requires a strong background in operations monitoring, incident management, and a TS/SCI clearance with polygraph.

Qualifications

• Master’s degree with 7+ years of relevant experience or Bachelor’s degree with 8+ years or no degree with 10+ years.
• Experience with operational monitoring tools, dashboards, and incident management systems.
• Proven ability to manage and resolve complex operational issues in a high-pressure environment.
• Familiarity with incident response frameworks and escalation procedures.
• Active TS/SCI clearance with adjudicated polygraph.

Responsibilities

• Monitor and analyze operational systems, dashboards, and alerts to ensure continuous availability and performance.
• Identify, investigate, and elevate anomalies, outages, or security incidents per established protocols.
• Lead incident triage and coordinate with technical teams for timely resolution of complex issues.
• Maintain accurate documentation of events, actions taken, and system status updates.
• Provide situational awareness reports and briefings to leadership during operational events.
• Mentor and assist junior watch specialists in troubleshooting and escalation procedures.
• Participate in shift handovers and ensure continuity of operations across watch teams.
• Contribute to development and refinement of standard operating procedures and best practices.
• Operate within a 24/7 shift schedule, including nights, weekends, and holidays

Skills

Operational monitoring

Incident management

Leadership

TS/SCI clearance

Education

Master’s degree

Bachelor’s degree

No degree

Tools

Dashboards/tools for monitoring

IT infrastructure knowledge

Job description

KBR is seeking a Watch Operator – Intermediate to monitor and safeguard critical enterprise systems in a 24/7 setting at a government facility in Virginia. You will lead incident triage, coordinate with technical teams, and provide timely updates to leadership while mentoring junior staff.

This on-site role requires a strong background in operations monitoring, incident management, and a TS/SCI clearance with polygraph.