Watch Operator - Intermediate (TS/SCI), 24/7 Ops

KBR Careers; Springfield (VA); On-site; USD 126,000 - 153,000; Full time

Job summary

KBR Careers is seeking an Intermediate Watch Operator to monitor and optimize critical enterprise systems at a government facility. You will coordinate with technical teams and maintain situational awareness during shifts to ensure continuous availability.

This on-site role requires handling nights, weekends, and holidays on a 24/7 schedule, mentoring junior staff and refining procedures to improve incident response and operations across the watch floor.

Qualifications

• Master’s degree with 7+ years of relevant experience; OR Bachelor’s degree with 8+ years; OR no degree with 10+ years.
• Experience with operational monitoring tools, dashboards, and incident management systems.
• Proven ability to manage and resolve complex operational issues in a high-pressure environment.
• Familiarity with incident response frameworks and escalation procedures.
• Active TS/SCI clearance with adjudicated polygraph.

Responsibilities

• Monitor and analyze operational systems, dashboards, and alerts to ensure continuous availability and performance.
• Identify, investigate, and elevate anomalies, outages, or security incidents according to established protocols.
• Lead incident triage and coordinate with technical teams for timely resolution of complex issues.
• Maintain accurate documentation of events, actions taken, and system status updates.
• Provide situational awareness reports and briefings to leadership during operational events.
• Mentor and assist junior watch specialists in troubleshooting and escalation procedures.
• Participate in shift handovers and ensure continuity of operations across watch teams.
• Contribute to the development and refinement of standard operating procedures and best practices.
• Operate within a 24/7 shift schedule, including nights, weekends, and holidays

Skills

Operational monitoring tools

Incident management systems

High-pressure environment

Incident response frameworks

TS/SCI clearance with polygraph

Education

Master’s degree + 7y exp

Bachelor’s degree + 8y exp

No degree + 10y exp

Job description

KBR Careers is seeking an Intermediate Watch Operator to monitor and optimize critical enterprise systems at a government facility. You will coordinate with technical teams and maintain situational awareness during shifts to ensure continuous availability.

This on-site role requires handling nights, weekends, and holidays on a 24/7 schedule, mentoring junior staff and refining procedures to improve incident response and operations across the watch floor.