Watch Operator – Intermediate

KBR Careers; Springfield (VA); On-site; USD 126,000 - 153,000; Full time

Job summary

KBR Careers is seeking an Intermediate Watch Operator to monitor and optimize critical enterprise systems at a government facility. You will coordinate with technical teams and maintain situational awareness during shifts to ensure continuous availability.

This on-site role requires handling nights, weekends, and holidays on a 24/7 schedule, mentoring junior staff and refining procedures to improve incident response and operations across the watch floor.

Qualifications

• Master’s degree with 7+ years of relevant experience; OR Bachelor’s degree with 8+ years; OR no degree with 10+ years.
• Experience with operational monitoring tools, dashboards, and incident management systems.
• Proven ability to manage and resolve complex operational issues in a high-pressure environment.
• Familiarity with incident response frameworks and escalation procedures.
• Active TS/SCI clearance with adjudicated polygraph.

Responsibilities

• Monitor and analyze operational systems, dashboards, and alerts to ensure continuous availability and performance.
• Identify, investigate, and elevate anomalies, outages, or security incidents according to established protocols.
• Lead incident triage and coordinate with technical teams for timely resolution of complex issues.
• Maintain accurate documentation of events, actions taken, and system status updates.
• Provide situational awareness reports and briefings to leadership during operational events.
• Mentor and assist junior watch specialists in troubleshooting and escalation procedures.
• Participate in shift handovers and ensure continuity of operations across watch teams.
• Contribute to the development and refinement of standard operating procedures and best practices.
• Operate within a 24/7 shift schedule, including nights, weekends, and holidays

Skills

Operational monitoring tools

Incident management systems

High-pressure environment

Incident response frameworks

TS/SCI clearance with polygraph

Education

Master’s degree + 7y exp

Bachelor’s degree + 8y exp

No degree + 10y exp

Job description

Belong. Connect. Grow. with KBR!
KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Watch Operator – Intermediate

Why Join Us?

• Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

This is a contingent position based upon contract award

This position offers the opportunity to lead operational improvements and contribute to the resilience and security of enterprise systems. This role is performed full-time on site at a government facility and is contingent upon contract award.

Primary Responsibilities

• Monitor and analyze operational systems, dashboards, and alerts to ensure continuous availability and performance.
• Identify, investigate, and elevate anomalies, outages, or security incidents according to established protocols.
• Lead incident triage and coordinate with technical teams for timely resolution of complex issues.
• Maintain accurate documentation of events, actions taken, and system status updates.
• Provide situational awareness reports and briefings to leadership during operational events.
• Mentor and assist junior watch specialists in troubleshooting and escalation procedures.
• Participate in shift handovers and ensure continuity of operations across watch teams.
• Contribute to the development and refinement of standard operating procedures and best practices.
• Operate within a 24/7 shift schedule, including nights, weekends, and holidays

Required Qualifications

• Education & Experience: Master’s degree and 7 years of relevant experience with demonstrated expertise; OR Bachelor’s degree and 8 years of relevant experience with demonstrated expertise; OR No degree and 10 years of relevant experience with demonstrated expertise.
• Experience with operational monitoring tools, dashboards, and incident management systems.
• Proven ability to manage and resolve complex operational issues in a high-pressure environment.
• Familiarity with incident response frameworks and escalation procedures.
• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with adjudicated polygraph

Preferred Qualifications

• Prior experience in a leadership role within a Network Operations Center (NOC), Security Operations Center (SOC), or similar watch floor environment.
• Advanced knowledge of IT infrastructure components (servers, networks, cloud services) and their operational dependencies.
• Exposure to cybersecurity principles and practices in a mission-critical operational setting

Basic Compensation

$125,500 - $153,400
This range is for the Virginia area only
The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

Additional Compensation

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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