Watch And Jewelry Consultant

Brobston Group; Beverly Hills (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Piaget in Beverly Hills seeks a Watch and Jewelry Consultant to provide exceptional service, achieve sales targets, and build lasting client relationships. You will uphold boutique standards, maintain product presentation, and support events and inventory management.

The ideal candidate has 5+ years in luxury retail, strong communication, SAP and MS Office proficiency, and the adaptability to thrive in a dynamic team environment. This is a full-time, on-site role in a flagship boutique.

Qualifications

• Five or more years of luxury retail experience.
• Excellent written and verbal communication.
• Proficiency with SAP and Microsoft Office; adaptable and reliable.

Responsibilities

• Achieve sales targets and KPIs while developing prospective clientele and maintaining a loyal client base.
• Deliver exceptional customer service, provide product knowledge, and support after-sales clients.
• Capture client information, follow up with clients and prospects, and resolve service challenges professionally.
• Support boutique events, meetings, training, administrative operations, and inventory management.
• Finalize sales in SAP and maintain merchandise presentation in accordance with visual merchandising standards.

Skills

Luxury retail

Client relationship management

Communication skills

Adaptability

Team collaboration

Tools

SAP

Microsoft Office

Job description

Summary

The Watch and Jewelry Consultant represents Piaget and provides exceptional service to clients. The role focuses on achieving sales targets, developing lasting client relationships, and maintaining high standards across boutique operations.

Responsibilities

• Achieve sales targets and KPIs while developing prospective clientele and maintaining a loyal client base.
• Deliver exceptional customer service, provide product knowledge, and support after-sales clients.
• Capture client information, follow up with clients and prospects, and resolve service challenges professionally.
• Support boutique events, meetings, training, administrative operations, and inventory management.
• Finalize sales in SAP and maintain merchandise presentation in accordance with visual merchandising standards.

Requirements

• Five or more years of experience in luxury retail and/or the service industry.
• Excellent written and verbal communication and organizational skills.
• Professional presentation, initiative, reliability, and a collaborative team spirit.
• Proficiency with SAP and Microsoft Office.
• Ability to work flexibly and adapt to change.