WASHINGTON COUNTY PUBLIC HEALTH OFFICE ASSISTANT

Voluntary Protection Programs Participants' Association, Inc.; Johnson City (TN); Hybrid; USD 26,000 - 31,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Voluntary Protection Programs Participants' Association, Inc. in Johnson City, TN seeks a full-time clerical specialist for the health department.

Responsibilities include patient registration, scheduling, vital records processing, and medical records duties, with data entry across health MIS and EMR systems. The role requires a High School Diploma or equivalent plus two years of customer service or clerical experience; bilingual ability and dental office experience are a plus.

Qualifications

• High School Diploma or equivalent with two years of full-time customer service or clerical experience.
• Course work credits from an accredited college may substitute for up to two years of experience.
• Dental office experience or bilingual ability preferred.

Responsibilities

• Interview clients for medical, environmental, and administrative services
• Schedule client appointments
• Inform clients of visit requirements
• Update client demographics for registration
• Review documents to determine program eligibility
• Enter data into health department MIS
• Operate multiple software systems to enter and retrieve information
• Process cash drawer and balance
• Inform clients of rights and responsibilities for programs
• Obtain prior authorization before releasing medical information
• Prepare forms for requested services
• Scan and index records into the EMR
• Maintain a positive, cooperative work environment

Skills

Customer service

Data entry

Bilingual (preferred)

Clerical work

Education

High School Diploma or equivalent

Tools

EMR systems

Data entry software

Job description

Job Overview:

This position performs clerical tasks in the health department. These tasks include patient registration, scheduling, patient check out, vital records processing and medical records duties.

Duties and Responsibilities:

Interview clients for medical, environmental, and administrative services

Schedule client appointments

Informs clients of any visit requirements

Collects and updates client demographic information for registration purposes

Review documentation to determine eligibility for federal and state programs

Enter collected data into the health department management information systems

Interact with multiple computer software systems to enter and receive information.

Process the cash drawer and balance to ensure fiscal responsibility

Inform client of rights and responsibilities for participation in various programs

Obtains prior authorization from patient, parent, or legal guardian before releasing

medical information

Compiles appropriate forms for services requested to ensure efficient clinic flow

Scanning and Indexing records into the electronic medical record

Maintains a positive, constructive, and cooperative work environment

Minimum Education and Experience Requirements:

High School Diploma or equivalent and experience equivalent to two years of full‐time customer service delivery and/or clerical/office work. Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year‐for‐year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience). Previous experience working in a dental office or bilingual preferred.

The State of Tennessee offers great benefits including:

Convenient Working Hours, Monday through Friday, 8:00‐4:30; no weekends or state holidays

Affordable Insurance Premiums for Health, Dental, and Vision

Annual and Sick Leave

Retirement, 401K, 457K Plan Options

Salary: $ 2,581 / Month

Benefits:

• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status, or any other category protected by state and/or federal civil rights laws.

Job Type: Full-time

Pay: From $2,581.00 per month

Work Location: In person